GasFix Inc

Fred 

on HomeStars

8 years ago

I hired Gas Fix November 16th 2016 because our Kingsman fireplace kept blowing out on windy days. Repair guy (Scott) came out and did complete overhaul costing $667.76. Fireplace looked awesome and looked like new...but..... by Nov. 20th I contacted Gas Fix again because the fireplace pilot light was still blowing out on very windy days. They were quick to come back out came out and diagnosed that the problem was likely a lack of Wind Buffer / Wind Vent Cover that I agreed to have designed and had installed for another $169.... read more

Private User 

on HomeStars

8 years ago

Scott inspected our family room fireplace, the 3rd time we have called Gasfix for service over several years. We found him aggressive, rude and very disrespectful. He tagged our fireplace suggesting that it was improperly constructed and installed which has never been sited on regular cleaning in the past 20+ years. He stated that he did not care about our life but only about himself and made negative inappropriate comments about our home. To add further insult, he charged us $100.00. I will never call Gasfix again and recom... read more

Dan Creechan 

on HomeStars

9 years ago

I struggled with submitting this incident, I have had good service for the last five years but this very much raised a flag. After doing the initial start up and service our heater required replacing and it was completed last June. To start the year this year I called and asked for a service call to light and my concern was the warranty. It could not be done for a couple of days which I accepted ,but the total charges reflected a basic serve charge of $94.00, 25 minutes of service time $40.00, and $17.42 for taxes. The tech ... read more

Jim 

on HomeStars

9 years ago

The cost for the same part in Amazon was $320 and when asked why was so expensive and told because they have it on the truck and that is only good business Don't mind a mark-up but this is to high. I find this gouging and greed and not good business as opposed to their thinking. This is just one issue what are they like in other repair scenarios........ 

Bill 

on HomeStars

9 years ago

My wife hired this company to repair our water heater - Joe first called saying that "just to look will be free of charge and will take 5 min". He looked indeed for 5 min but then was sitting in his car making calls - charged for 35 min, left with 168$. He ordered parts, came for the 2nd visit, spent 30 min to install, but no way to say if these parts are new. We called next day to ask for warranty on parts from manufacturer and at least some paper trail about its purchase - Michel was rude, just dropping the call. Overall s... read more

pserro 

on HomeStars

9 years ago

Firstly, I would like to state that the original service call (by Joe) to look into my old fireplace and quote for a new one, was very good (Cost: $167). I was also happy with the service on the installation of the new fireplace (Cost: $1600). However, after using the new gas fireplace a few times, the logs started collect a lot of soot. I was told by Joe (the technician who come over initially) that I could use the old logs with this fireplace. The earlier fireplace using the same logs did not generate any soot over the 5 y... read more

Brian N 

on HomeStars

12 years ago

Moved in to our new home which had a gas fireplace. wanted to make sure it was functioning before use. Called gasfix because of such great reviews on this site. Emailed them for a quote for my fireplace, got the quote and decided to go ahead with the service call. Quote "A normal clean and safety check would include vacuuming out the fireplace and bringing in a small compressor to blow out area's in behind and on top that we can not get at with the vacuum. We blow out the pilot assembly, burner, and fan assembly. We check th... read more