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Furniture & More WAREHOUSE
- Other
- Milford, DE
About this business
Location details
730 McColley Street, Milford, DE, 19963, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommended
RecommendedVery friendly and a great experience. Ashley is always so helpful. We always leave there feeling satisfied.
Recommended
Recommended
After purchasing several pieces over the years and purchasing the extended warranty for each one….when it came time to use the warranty on a 2000 dollar couch, barely a year old, we were told the company was out of business and the warranty would be refunded. The warranty was 279 dollars…a lot of good that does anyone. Their 3rd party service department agreed with our claim after months of arguing with Jose via text, since he’s not capable of speaking to someone on the phone or in person. There’s still no solution after alm... read more
Business response:
Hi, Aaron. At Furniture & More WAREHOUSE, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (302) 725-5232!
UPDATE - I received the sofas today and they look wonderful!!! Thank you to Kelly, delivery drivers and everyone else for making this happen. We appreciate all your help!!! I ordered 2 sofas, put a deposit and was told they would be here the 2nd week of November, then the 22nd of November. Now 1st week of December!!! Very disappointed!!! I was going to order more furniture for our new house, but based on this first order, I will find somewhere else.
Business response:
Thank you Joan for the update! We are so please you are happy with your furniture! Thank you for the opportunity to make this right!
Won’t shop here again. Order had to be split in two, said two delivery fees, no problem, first first delivery was one price, 2nd one the price doubled if I want my furniture removed, it was removed the first time. Miles was rude and condescending, knew I had to pay if I wanted my furniture, then hung up when he got the negative feedback he deserved.
Business response:
Hello Jim O'Donoghue, We at Furniture & More are sorry you feel that the situation was not handled as it best could have been. Feel free to contact the store manager at 302-226-5900 to discuss further. We apologize for causing you to feel as you do. Our aim and as our reputation shows we are a fair and kind company and will continue to improve on our service as we can always learn and grow.
I bought a $400 table with a $120 delivery fee, they called with the worse time, I have to work too. Asked for a change and told now I would get a another $120 fee. Guess where I won’t be buying from anymore
Business response:
When our customers buy from us we have them sign a delivery agreement form. We agree upon a delivery date and you are notified the afternoon prior with your three hour window for delivery. Maybe we should have picked another date for your delivery. Our delivery rate is a flat rate and it is just to break even as we pay for our trucks, gas and delivery drivers. I am sorry for any inconvenience, but I hope you understand we try our best to accommodate our customers.
Half my delivery was missing. I was told they would be back the next day. Almost a week later and Ive left 3 messages with no response. Still waiting for other half of my bed to be put together. Nobody has had the decency to call me back
Business response:
Good Morning Michael. I hear that our delivery department has been in touch to fix this issue. We thank you for your patience and applogize for the delay. If you wish to discuss anything further feel free to reach out to me (Natasha Massey-District Manager) at natashamay@comcast.net or 302-697-1300.
Frequently asked questions about Furniture & More WAREHOUSE
How is Furniture & More WAREHOUSE rated?
Furniture & More WAREHOUSE has a 4.8 star rating with 2,511 reviews.
When is Furniture & More WAREHOUSE open?
Furniture & More WAREHOUSE is closed now. It will open tomorrow at 9:00 a.m.