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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Not pressuring Not pressuring, I already knew what I was looking for and it was quick and efficient
Business response:
We appreciate you choosing a new Honda Civic and for noting how smoothly Joel guided you through the process. It’s wonderful to hear you felt no pressure and that everything was handled quickly and efficiently. Enjoy your Civic and let us know if we can assist down the road. Shane mosting@findlayauto.com
Q was amazing, very personable & understood exactly what I was looking for and made it happen. Thank you for helping me with my new car!
Business response:
We’re thrilled Q understood exactly what you were looking for and made it a reality. Congratulations on your new Honda and enjoy every drive. Thank you for sharing your experience. Shane mosting@findlayauto.com
Cole listened to my concerns and I got all the work I needed on the car at a good price. I also appreciated the Uber rides so I wouldn't have to sit there for hours.
Business response:
We appreciate the five-star rating. We’re glad our service team addressed your concerns, completed the work on your Honda Civic at a fair price, and provided Uber rides to keep you on schedule. We look forward to assisting you again.
Service host was out within seconds I arrived, greeted me kindly. Told him I have appointment and he advised how long will it take. Done
Business response:
Thank you for noting how quickly our service host greeted you and provided a clear timeframe. We’re glad we could take care of your Honda Passport. We look forward to welcoming you back.
Judy provided explanations in detail and fully met timelines and expectations. My experiences with Judy has been consistently good over the years
Business response:
Your continued confidence in our service on your Honda Civic means a lot. We’re glad our service advisor has consistently provided clear explanations and stayed on schedule. We look forward to serving you in the years ahead.
He is always attentive and is always assuring me with good service! Always making sure im good enough to go back to him, and being very through
Business response:
It’s great to hear our service advisor has been so attentive and thorough with your Honda Accord. We’re glad he makes sure you feel confident and ready before you head back out. Thank you for trusting our team with your service needs.
Findlay Honda is highly recommended. The reason for being is because the customer service is A1!
Business response:
It’s wonderful to hear you highly recommend us. We’re glad our team delivered A1 customer service for your Honda. Thank you for choosing us!
At the end of service I was told I would need tires soon. I've texted and left messages to get a quote for tires with no response.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to management so that we can speak directly, we'd love to address your concerns in detail.
The AI generated helper 'Emily' was creepy. At first I actually thought that I was communicating with a person, then parts of the conversation started to get weird. When I arrived I asked for Emily, because that is who I had been communicating with and was under the belief that she was going to assist me. To my surprise I learned that Emily was a virtual assistant. To me this is creepy and annoying. Don't play off that Emily is an actual person and mislead your customers.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,547 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is closed now. It will open tomorrow at 7:00 a.m.