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Findlay Chrysler Jeep Dodge Ram Post Falls
- Auto Parts & Supplies
- Post Falls, ID
About this business
Location details
550 N Alberta St, Post Falls, ID, 83854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Do not go anywhere near the service department. Do not go anywhere near the service department. They were rude, argumentative, and couldn't diagnosis a simple problem correctly. Not to mention tried to charge 4hrs labor for a job that takes 10min and pays .5 book hours.
Absolutely the worst dealership experience we’ve ever Absolutely the worst dealership experience we’ve ever had. We purchased a brand new Jeep from Findlay Jeep in Post Falls, and it has been a nightmare from day one. Within the first 30,000 miles, it needed a new transmission, and since then, the issues have just kept coming—mechanical and electrical problems that never seem to get resolved. In 2023, we paid Findlay Jeep to address these very issues. Less than a year later, the brand new battery they installed completely fa... read more
Items that need attention are: 1. Items that need attention are: 1. Your reminder list for services needed is woefully inaccurate. I have asked about accurizing it to no avail. 2. More importantly, Mopar warranty inclusions do not always remind the service writers if a certain repair item is covered. If it’s all in one system, it should automatically notify the service writer it is covered. Seems I need to review my policy on every visit to the dealership and not depend on your database.
Too disorganized with working on the vehicle. Too disorganized with working on the vehicle. Had an appointment for looking at our problem, yet had to leave it overnight because we also had the oil changed. Not acceptable !
Never use this dealership The service department was completely rude to my wife and were very shovenist. They didn't fix the issue, still charged us, and refused to fix the issue eventhough it continued after they "fixed" it. I will never use their service department or buy any vehicle from this dealership. They don't give a xxxx about customer service.
Take your car anywhere but here! We have used this dealer many times over the last two years, for warranty work and services. They take months to get a job done (last warranty job was only half done, after six months), treat the customer's cars with no respect (I have a paint chip from a door ding that happened in their yard; left a coolant cap off so that the car overheated) and never update the customer on the status of repairs...even after numerous phone calls, even to the manager. This is just a brief list of our complai... read more
Pointless Text and Emails Never Stop Generally buying my new Ram was OK. When they quoted me a ridiculously high interest rate, I got my own at about half the rate. When I came in with that, they had Idaho Central Credit Union beat the rate by a little bit. I declined to set up the stupid Ram App. However, the text messages from Ram started prior to signing the final paperwork. The texts and emails have not stopped and show little sign of slowing down. The only time I have not been contacted by Findlay is when I called the G... read more
I’ll go to Dave Smith next time This was not a heavenly exp. these folks don’t really know their customer service skills. Will take my business to Dave Smith next time.
Patched tire Just had a flat tire on a new vehicle. Found out there was a patch on it. Brought it to the the service management, they took care of the problem. They replaced the tire free and let me buy another tire at cost. They also paid for mounting both tires. I’m retired this really helped me. Thank you
Frequently asked questions about Findlay Chrysler Jeep Dodge Ram Post Falls
How is Findlay Chrysler Jeep Dodge Ram Post Falls rated?
Findlay Chrysler Jeep Dodge Ram Post Falls has a 4.4 star rating with 1,576 reviews.
When is Findlay Chrysler Jeep Dodge Ram Post Falls open?
Findlay Chrysler Jeep Dodge Ram Post Falls is closed now. It will open tomorrow at 8:00 a.m.