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Findlay Acura
- Automotive
- Henderson, NV
About this business
Location details
315 Auto Mall Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mike was very nice and the service was quick. My car was washed and everyone was cordial v
Business response:
Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They have better inventory. They didn't have what I wanted, but managed to get one from another dealership. Some mix up with paperwork, so I had to go back. During the purchase, packages added automatically for all weather mats, tint, and paint protection. I never buy paint protection, especially since it requires reapplication every 6 months only at Henderson, which is a 1.5 hr drive roundtrip. Upselling is a given, and should be for something I want. I would have preferred a warranty extension, which I have purchased in th... read more
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Excellent prompt service. Took the time to clearly explain everything. Work was completed within the time frame I was told.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!
Very good every time I would love getting help getting my tax back on the used car i bought from you . I paid Nevada and had to pay Idaho tax . Would love help getting a refund
Business response:
Thanks for sharing your thoughts about your experience with Findlay Acura. We appreciate your business and hope to see you again soon!
Todd was very professional and courteous, and he was very helpful with choosing the service required.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Acura to be a positive one. Please don't hesitate to reach out if you need anything else.
I can’t say enough good things about the team at Findlay Acura. Tanya, Charles, Melvin, and Cruz were absolutely incredible to work with on the out-of-state purchase of my new 2024 Acura ZDX. From start to finish, they made what could have been a complicated process feel seamless and genuinely enjoyable. Not only did they track down the exact car I was looking for and work hard to secure a very competitive purchase price, but their support didn’t stop at the sale. Tanya and Melvin went above and beyond to answer every questi... read more
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I had an excellent experience with this car service! Thank you Tod for your great customer service!!
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Just want to make a correction in my last review. Melvin was outstanding. Very friendly and was great to work with. It was the sales manager that could have been more forth coming.
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Findlay Acura!
Great customer service, clean efficient, excellent staff and skilled workers. The environment is positive and friendly.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.
Frequently asked questions about Findlay Acura
How is Findlay Acura rated?
Findlay Acura has a 4.7 star rating with 2,476 reviews.
When is Findlay Acura open?
Findlay Acura is open now. It will close at 8:00 p.m.