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Findlay Acura
- Automotive
- Henderson, NV
About this business
Location details
315 Auto Mall Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Professional, clean dealership, helpful, and responsive to questions. I would also say service staff keeps clients apprised of the status of their vehicles.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Acura, we look forward to having you as a valued customer for many years to come!
Quick response for an appointment. I was seen right away and didn't wait too long either .
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!
It was such a pleasure having Todd as my service advisor. He was professional, kind and understanding. I had a bad experience at another dealership and Todd made the situation a lot better.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mike Rodriguez was excellent as was everyone else, as always. This is one of the best dealerships I have ever had the pleasure of visiting. I cannot say enough good things about the great professionals here. Thanks for everything!
Business response:
Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Mike was very nice and the service was quick. My car was washed and everyone was cordial v
Business response:
Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They have better inventory. They didn't have what I wanted, but managed to get one from another dealership. Some mix up with paperwork, so I had to go back. During the purchase, packages added automatically for all weather mats, tint, and paint protection. I never buy paint protection, especially since it requires reapplication every 6 months only at Henderson, which is a 1.5 hr drive roundtrip. Upselling is a given, and should be for something I want. I would have preferred a warranty extension, which I have purchased in th... read more
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Excellent prompt service. Took the time to clearly explain everything. Work was completed within the time frame I was told.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!
Very good every time I would love getting help getting my tax back on the used car i bought from you . I paid Nevada and had to pay Idaho tax . Would love help getting a refund
Business response:
Thanks for sharing your thoughts about your experience with Findlay Acura. We appreciate your business and hope to see you again soon!
Todd was very professional and courteous, and he was very helpful with choosing the service required.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Acura to be a positive one. Please don't hesitate to reach out if you need anything else.
Frequently asked questions about Findlay Acura
How is Findlay Acura rated?
Findlay Acura has a 4.7 star rating with 2,559 reviews.
When is Findlay Acura open?
Findlay Acura is open now. It will close at 8:00 p.m.