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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Just batteries" I just needed new batteries for my clickers, and Freddy was happy to quickly replace them. He was super polite and friendly.It was great experience, I am so glad they opened.
Business response:
Thank you so much for sharing your recent 5 star experience you had with Freddy! It is such a pleasure to read your kind review. We sincerely look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!
"Awesome experience" We came in to take a look at a few different models and feel out the dealership as a whole. What a great experience we had! Everyone that works here is incredibly friendly and knowledgeable about Mazda products. We never felt pushed into anything we didn't want or need, they were more focused on building trust with us through experience and caring. Diego and Moe were a huge help and we ended up purchasing our CX-5 from them a few days later. Thank you!!
Business response:
Congratulations on your new CX-5 and welcome to the Capo Mazda family! It is always so fantastic to hear that Diego, Moe, and the rest of our team were able to help you find the perfect car and deliver such a memorable experience. Thank you for sharing your feedback with us. As always, please feel free to reach out if we can be of any further assistance. We wish you many miles and smiles in your new vehicle!
"Great service from the sales team" We were very happy with our experience at this dealer. The sales staff was very friendly and knowledgeable, specifically AJ Jamshidi was terrific. The auto finance team (a guy who was there only temporarily I think) tried the usual upselling tricks but nothing out of the ordinary. We love our new car and would definitely be a return customer at Capistrano Mazda.
Business response:
Thank you for your kind review! We are glad that AJ and Tom were able to help you out! It is truly our honor to serve you and we couldn't be happier knowing that you are pleased with our staff. We look forward to seeing you in the future! Give us a call if you need anything! ps... we also have a yelp account and would appreciate if you also add your review there! Thank you so much :) We wish you many miles and smiles in your new vehicle!
"Super easy!!" We used to think that buying a car is a nightmare but not any more, our experience at Mazda with Diego was so simple, easy, And fast. Diego was so gentle, explained everything so simple and happened that way. So fast with no complications at all! We got a great deal!!
Business response:
Thank you so much for sharing your recent 5 star experience you had with Diego and Moe! We would like to congratulate you on your new car and welcome you to the Capo Mazda family! We sincerely look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!
"Awesome experience " I had an incredible experience today at San Juan Capistrano Mazda Dealership. As soon as I entered the showroom, Whitney, a sales representative greeted me. I am very pleased with my experience and will recommend San Juan Capistrano Mazda and applaud them for excellent customer service. Thank you Whitney for making this deal happen.
Business response:
Congratulations on your new car, and welcome to the Capo Mazda family! It is wonderful to know that Whitney was able to provide you with a pleasant experience. Thank you for your business and we look forward to seeing you again in the future! Let us know if you ever need anything! We wish you many miles and smiles in your new vehicle!
" attention toWe details; friendly, helpful, knowledgeable " We new the exact car we wanted. Capistrano Mazda(Tom) took the information and found the car, keeping us informed as to when the located the car, when it would be here, etc. The communication was very good. When we picked up the car, it went very smoothly. Diego was very knowledgeable about the car and was able to help me "sync" my phone with the car right away. The car was clean and in perfect condition. We are very happy!
Business response:
Congratulations on your new car and welcome to the Capo Mazda family! Thank you for your review. It is gratifying to hear you enjoyed your experience. Please let us know if you need anything in the future. We are always here to help! We look forward to seeing you again. Thank you! We wish you many miles and smiles in your new vehicle!
"Fast and easy " Fredy was very quick and friendly. Resolved my issues with no problem. There was no wait he took me in quickly. I was out in a couple of minutes
Business response:
Thank you for taking the time to submit your review! We are pleased to know that Fredy helped you right away and the issue was resolved! Please let us know if you need anything. We look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!
"Wonderful experience with Capistrano Mazda" I had some unpleasant experience with other Mazda a couple of years ago, so I decided to take my Mazda 3 to Philips Mazda to give a try, the person who took me in is Fredy Campos, since then I have never go anywhere else for my car service, when they moved to Capistrano, I followed them there! Fredy is friendly, helpful and a very honest person, he has never pushed me to get any services that isn't needed. One or two times, my car had tiny issues, he checked it and fixed it withou... read more
Business response:
It's great to know that Fredy has been able to provide you with excellent customer service! It makes us extremely happy to know that you followed Phillips Mazda down to San Juan, now known as Capo Mazda! We want to welcome you to the family, and sincerely thank you for your business, and your recommendations to friends and family. We look forward to seeing you again in the future! We wish you many miles and smiles in your new vehicle!
"Amazing experience! Treated a senior with respect!" I had a wonderful experience at Capistrano Mazda! AJ was so helpful and informative. He went above and beyond to make me feel comfortable and took the extra time to explain the model to me. I am a female senior and was worried that I would be taken advantage of and not taken seriously but that was not at all the case. I recommend using this dealership, you will get the best prices, most friendly sales people, and the smoothest experience in the area!
Business response:
Congratulations on your new car and welcome to the Capo Mazda family! It is always so fantastic to hear that AJ, Paul, Tom, and the rest of our team were able to help you find the perfect car and deliver such a memorable experience. We are glad you had a smooth and enjoyable experience! Thank you for sharing your feedback with us. As always, please feel free to reach out to us if you ever need anything! Thank you again! We wish you many miles and smiles in your new vehicle! -Ashley McElheny Marketing Assistant
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.