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1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I had to replace the A/C compressor and associated components in my 2002 GMC Envoy. Rather than pay $950 to the shop, I opted to get the parts from Buy Auto Parts and do it myself to save some money. Not only did they have the best prices, but their customer service is amazing. I had several questions while in the middle of the work and it was less than 5 minutes each time to talk to a knowledgeable representative. They aren't just foreign folks reading off a script, each time they were able to directly address my issue. I ... read more
"Ordered a part for my auto. Vendor delivered the wrong part. Called BuyAutoParts customer service. Agent immediately verified that correct part was ordered and the wrong part was delivered. Agent immediately authorized shipment of the correct part and said not to worry about the incorrect part. No, "We'll send the new part when we receive the wrong one," or "You have to pay for the new one and then we will credit you for the other one after you return it," or "We'll have to authorize a UPS return label, and after you get it... read more
"Buyautoparts is a great place to buy all the parts you need for your vehicle. Great Customer Service, very helpful, and the best prices. Thank you Ledel."
"I had a pleasant experience with the customer service department. The representative I dealt with handled my call promptly and was very helpful. I am satisfied with their service because they go beyond expectations. "
"I ordered the wrong part, but I am still overjoyed with the service. Their customer service team was understanding and Greg has been very helpful in helping me resolve where I went wrong."
"Just like they promised. I couldn't be happier."
"I needed to return a part and Moto solved my problem quickly and efficiently. I am very pleased with your customer service and will use your company again."
"Yes I had place a order for my 2004 nissan maxium,and I received it in a timely manner.also it I had return it because my mechanic misdiagnosed it and they still handle this matter in a professional manner"
"Peter assisted me in returning a part that did not fit, his service allowed me for a small restocking fee (15%) to return an item that was 5 days outside of the 30 return period - thank you PETER!!"
BuyAutoParts.com has a 4.6 star rating with 13,116 reviews.
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.