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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a part. 3 weeks later, still no shipping info. Contacted via website chat, said it was canceled and refunded and argued with me about the refund. I was never notified or refunded. Had to call and explain, said they dont know what happened and said they would refund me. Finally git the refund. Website still says the part is in stock.
Nobody answers the emails, no info for tracking but order been processed for 3 day for now, hope they will send it. Going to update review as soon as I will get the trucking number
Very poor experience with no follow up after I sent 2 emails asking for some update on shipping ect but no reply at all with any information feels like a scam
The order process started out super fast and with no hassles or complicated hoops to jump through! However, it wasn't until a couple of days later that I found out that my order had been refunded. I didn't receive any messages to indicate why the refund, which was highly disappointing, as this was a "mission critical" part - which I had initially only found with this company. I'm terribly disappointed.
12 weeks later, still no part
Changing engine size on existing vehicle is ridiculous
Your software to order is terrible. I had to call three times to get my parts into the cart. After that the shipping address was also very difficult to navigate.
Almost 2 months and I still have not received the part! The $600 pmt has cleared the bank card. Where is my partner a tracking number.
Three great purchases. Then this disaster. The order went fine and they took the payment. That was on a Saturday. I ordered overnight and expected it by Tuesday or Wed at the latest. On Monday I checked the status and it wasn't on my portal so I made a call. They were polite, put me on hold for 6-7 minutes and said it would process late that day (3pm already) or the next morning. It didn't happen so I called mid-day Tues to inquire states. No real answer after a 8 minute hold. It still wasn't showing on my web portal either.... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.