This profile has been claimed by the business owner or representative.
OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Pleasant No hot water. When I asked about it, I was told, there were other people in the building and they weren't complaining... I could change my room, which would be a downgrade but I wouldn't get any money back. HOWEVER when maintenance showed up, he was amazing! , he kindly explained the oversight, the hot water heater wasn't turned on in our building, probably because it was the 1st weekend of the season and we were the only ones staying in the building! He also fixed the sink and replaced all the towels. Location
Business response:
Thank you for your review and for bringing your concerns to our attention. We sincerely apologize for the initial inconvenience you experienced with the hot water. We understand your frustration with the initial response you received, and we're glad that our maintenance team was able to quickly resolve the issue. It appears that the maintenance team was able to rectify the situation by turning on the hot water heater, which was likely overlooked as we were just beginning our season. We are also pleased that they were able to... read more
Very Good Small room and you could hear everything outside and next door, but that’s expected with a motel sometimes. Staff was amazing. The room was small but very clean and comfortable. Wasn’t expecting much because the price was so low, but it was pleasantly surprised.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff and that you found your room clean and comfortable. We're especially pleased that you felt you received excellent value for money. We appreciate your understanding regarding the room size and the potential for noise, as you mentioned, that's sometimes expected in a motel setting. We're glad it didn't detract too much from your overall enjoyment. We strive to provide excellent service and comfortable acc... read more
Very Good
Pleasant No ice machine working
Business response:
Thank you for your review. We're glad to see you found our staff, cleanliness, location, facilities, comfort, and value for money to be satisfactory. We apologize for the inconvenience regarding the ice machine. Unfortunately, sometimes these machines do experience temporary issues. Please note that when our ice machine is down, we always have ice available for our guests in the lobby. Had you brought this to our attention during your stay, we would have been more than happy to provide you with ice. We appreciate your feedba... read more
Comfortable and great location to everything we wanted to do. Nothing Rooms were very clean and comfortable
Business response:
Thank you so much for your perfect 10-star review! We are absolutely thrilled to hear that you found our location convenient, your room comfortable and exceptionally clean, and that you enjoyed your stay with us. We are delighted that we were able to provide you with everything you needed and that you found our staff, facilities, comfort, and value for money to be excellent. It makes us incredibly happy to know that you had such a positive experience. We hope to welcome you back again very soon!
Simple, relaxing N/a Clean, friendly, simple, easy walk to boardwalk
Business response:
Thank you, Jalena! We're thrilled to hear you enjoyed a simple, relaxing stay with us and appreciated the cleanliness, friendly service, and convenience of our location. We look forward to welcoming you back for another easy getaway near the boardwalk!
Wonderful
Very Good
Wonderful No Coffee machine in room Nice price clean convenient close to the beach
Business response:
Thank you for taking the time to leave your feedback! We're delighted to hear that you found our location convenient and our rooms clean. It's great to know you enjoyed the comfort and value we strive to provide. We appreciate your note about the absence of a coffee machine in the room. While we currently don't offer coffee machines in the rooms, we do provide coffee in the lobby 24/7 for your convenience. Thank you again for your review, and we hope to welcome you back soon!
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 3,031 reviews.
When is OCRooms open?
OCRooms is open now. It will close at 5:00 p.m.