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Northside Kia
- Automotive
- Nundah, QLD
About this business
Location details
1329 Sandgate Rd, Nundah, QLD, 4012, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Recently, my wife and I purchased a 2026 Sportage GT-Line from Northside KIA in Brisbane. While the sales staff were very helpful while we were still deciding whether to buy, their attitude changed as soon as we had bought the car. I had to beg them to send me warranty documents. I have questions about various features, but they do not bother to answer. I could not recommend this dealer.
Business response:
We are so sorry Ron to hear that you had a negative experience. We are gathering details about your issue to find out what went wrong. Could you please contact us our customer care team at (07) 3635 5200
**Avoid Purchasing from Northside Kia if You Value Timely Delivery** I strongly advise against buying a car from Northside Kia if timely delivery is important to you. When I signed the contract to purchase my vehicle, the salesperson, Michael, assured me that the car was already in production and would be delivered within three months. However, three months have now passed, and the car is still in production. It feels like they provided misleading information just to get me to sign the contract. Now that I’m asking for my ... read more
Business response:
Thanks, Gloria for bringing this to our attention. We are sorry you had a bad experience. We are always striving to do better and we will certainly look into this issue to see what can be done. In the meantime, please call us at (07) 3635 5200.
Michael has been a pleasure to deal with. Really worked hard to get the car quickly and meet all our needs. Very happy customer.
Business response:
Thanks, Matt, this review made our day! We look forward to serving you again at Northside Kia.
3 months after having a car towed into Nundah Kia. We finally have got it back. My summary is 1. leave a message on their phone you have a 20% chance of being called back 2. don't expect a phone call when your care is ready, but they will expect you to turn up before 5 o'clock knowing it is ready 3. Get your engine 'fixed' in August and you will be back with a car that doesn't work on the tow truck in December. 4. If you want a new car in your garage doing nothing because the engine cuts out, and you want a lady on the othe... read more
Business response:
Thanks, Sarah for bringing this to our attention. We are sorry you had a bad experience. We are always striving to do better and we will certainly look into this issue to see what can be done. In the meantime, please call us at (07) 3635 5200.
Hi I called the service team for my Kia Sorento second service (15,000km). The service person Olivia who attended the phone was so rude and she offered me a service after 1 month. I told her my car is about to reach the km soon and also asked her why you didn’t mention these kinds of delay prior because my first service done with a 2 days notice period. She is so rude and told me now we can do only after 1 month and if you want call some other dealership to do the service. I also asked her if you guys notice me these kind of... read more
Business response:
We apologize Sharon, that our service did not satisfy your expectations. Our team is checking into this now and will have it resolved shortly. In the meantime, please contact our customer care team at (07) 3635 5200.
Frequently asked questions about Northside Kia
How is Northside Kia rated?
Northside Kia has a 4.2 star rating with 815 reviews.
When is Northside Kia open?
Northside Kia is closed now. It will open tomorrow at 8:30 a.m.