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12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
No puffery, they get you the car you want! I just wanted to get in as quickly as I could and out. I already knew everything about the car I wanted and the staff respected my wishes. They were polite and were able to get me the car I wanted and wave me off the lot. Thank you.
Somewhat Happy All around awesome!! Little disappointed that I don't have towing capacity already installed. That was my #1 concern throughout the whole sales / viewing process. The salesman knew that from the beginning that its all I really cared about. Didn't need all the other bells and whistles. Was in a hurry. The truck I came for was over priced and not in my range so I settled for a small SUV. Once I got home I realized it didn't have hitch. So bummed. I thought the Equinox George showed me had one. The one I drove of... read more
Business response:
Hi, Dawn, we are happy you had a pleasant experience at our dealership. It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring!
Accommodating and helpful John was very accommodating. I was worried my bill would be high for replacing my transmission. They were able to fix it under warranty, thank goodness. It took a week to fix but they paid for a rental car and called me twice to update me on the status of my car.
Great Service Dennis in the service department was wonderful. I made a late appointment and was able to get in on a saturday with no problems. My Malibu was serviced and happy with the results.
Excellent Service Experience Dennis from Service Dept went beyond my expectation! I had trusted him my truck when I dropped it off as I had to leave early for a class I had scheduled to attend that day. I did not have to repeat myself - he just gladly offer his assistance and told me he will call me to update on what's going on with my truck - and he did! All in all, I am very satisfied with the service from the time of drop off and even when I picked it up as help were always there that made things so easy for me. I drove a... read more
Business response:
Thanks so much for sharing your story with us, Ariel. We are happy Dennis was able to help service your vehicle. It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring!
4 cylinder corvette the dealership has always taken care of my car well. Have an HHR which I enjoy driving and they help me to keep it maintained. Thanks a bunch
Mr Les Bareng Dennis was very tentative with my problems on my 2013 Chev Cruze. It took a little bit longer then I expected but I understand he wasn't going to give it back to me unless it was 100%. It is people like him and the service manager that will make us keep coming back to MK Smith for all our automotive needs & purchases. Thank you Dennis & Don H. for taking care of us. Will never go anywhere else.I will tell all of my friends and families. Thanks MK Smith 4 being there 4 us!
Hard working and very dedicated! I'm a first time buyer, MK helped me get a car I probably couldn't anywhere else. They went the extra extra extra mile for me and worked very hard to get me financed. Their team is awesome and very dedicated to their customers, I would definitely recommend them over any other dealership.
Love my car Very easy. Great experience. Will recommend to my family and friends. Thank you
Business response:
Thanks so much for the warm recommendation of the team here at M. K. Smith Chevrolet, Jacob. Thanks again for the positive feedback!
M. K. Smith Chevrolet has a 4.4 star rating with 2,956 reviews.
M. K. Smith Chevrolet is open now. It will close at 8:00 p.m.