This profile has been claimed by the business owner or representative.
Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"A WONDERFUL experience !!" Over the years, we have purchased or leased 3 VW's for my daughter and 2 VW's for me. When it came time to get my wife a new vehicle in 2016, after investigating MANY others, she decided on the Mazda MX5. Red and black Gran Touring. We leased the vehicle. In April of 2019 her lease would terminate so since she only had 15k miles on it, we decided to but it. She LOVES it ! Once again, Marcin proved to be an outstanding individual that truly takes pride in what he does and couldn't be more friendly ... read more
Business response:
Thank you for the glowing review! We are so happy to hear that your wife loves her Mazda MX5 and that Marcin took great care of you! We appreciate you being loyal customers to our Capo family and thank you for recommending us!
"Best Customer Service " Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly helpful and great at communicating. Will definitely make this my home service department.
Business response:
Thank you for the glowing review! We are truly happy to hear that Cryena took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!
"So friendly and made my service visit enjoyable" I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour.
Business response:
Thank you for the 5-star review! We're happy to hear that you were in and out quickly and that Fredy took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!
"Superior service" I had an excellent experience at Capistrano Mazda. Great customer service. Very knowledgeable and thorough sales people and techs. Very easy purchaser experience. Very friendly!
Business response:
Thank you for the 5-star review! We are happy to hear that your time spent with us has been enjoyable and that Fredy and Jerry took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!
"Awesome Dealership" The best buying and servicing experience I ever had! Everyone was so nice and helpful, I will recommend Capistrano Mazda to all my friends and family!
Business response:
Thank you for the 5-star review! We are so happy to hear that your experience with our team was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!
"Amazing" I purchased my lease car because I was worried that I might exceed my 30k mileage since I have been visiting my aunt and uncle which lives far from me. I went to Mazda’s office, asked for options and got a very good deal with the help of Marcin and Paul. Now I’m enjoying my car with unlimited mileage! Thank you!
Business response:
Thank you for the 5-star review! We are so happy to hear that Marcin and Paul took great care of you and you now have unlimited mileage! We appreciate you recommending us and welcome to the Capo Family!
"Used Car Purchase" I liked that I was encouraged to take a long test drive. I like that you identified a defect in the vehicle (infotainment screen) and agreed to fix prior to delivery - gave me confidence that you did a throrough inspection of this used vehicle prior to putting it up for sale. Appreciate tone of sales team - helpful without pressure.
Business response:
Freddie, Thank you for your review! We are happy top hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!
"Good people - mixed feelings on the experience. " Diego was incredible. He deserves 5 stars on his own. He's patient, informative, and clearly cares about his customers and worked very hard to get us the car we wanted at the right price. We would buy a car from HIM again, anytime. The finance guys were great - explained everything, took their time with us, very jovial and friendly. Unfortunately the delivery experience is where things went south. The first car we selected had an electrical fault tied to a bad fuse that resu... read more
Business response:
Thank you for your review and feedback! We are happy to hear that Diego and Moe took great care of you despite some glitches and we appreciate your patience and understanding during your visit. We're happy to hear that everything was worked out and you are in a higher trim level. We appreciate you recommending us and welcome to the Capo Mazda family!
"Thoughtful, informative, and a team approach" Really enjoyed my experience. Rick was a great advocate and really helped the process to find the correct care at the right price. The only feedback I have was the tech platform Rick was attempting to use didn't really have the correct information loading. This seemed to be a tech issue and not Rick's fault. Rick made up for any technical difficulties with his own expertise.
Business response:
Thank you for the 5-star review! We are truly happy to hear that your time spent with Rick and Paul was enjoyable despite some hiccups with information loading. We appreciate you recommending us and welcome to the Capo Mazda family!
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.