Capistrano Mazda

Jonathan & Jacquie 

on DealerRater

5 years ago

"A WONDERFUL experience !!" Over the years, we have purchased or leased 3 VW's for my daughter and 2 VW's for me. When it came time to get my wife a new vehicle in 2016, after investigating MANY others, she decided on the Mazda MX5. Red and black Gran Touring. We leased the vehicle. In April of 2019 her lease would terminate so since she only had 15k miles on it, we decided to but it. She LOVES it ! Once again, Marcin proved to be an outstanding individual that truly takes pride in what he does and couldn't be more friendly ... read more

CHRISTINEMARQUEZ 

on DealerRater

5 years ago

"Best Customer Service " Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly helpful and great at communicating. Will definitely make this my home service department. 

emchenry 

on DealerRater

5 years ago

"So friendly and made my service visit enjoyable" I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. 

ttpho 

on DealerRater

5 years ago

"Superior service" I had an excellent experience at Capistrano Mazda. Great customer service. Very knowledgeable and thorough sales people and techs. Very easy purchaser experience. Very friendly! 

LOUB600 

on DealerRater

5 years ago

"Awesome Dealership" The best buying and servicing experience I ever had! Everyone was so nice and helpful, I will recommend Capistrano Mazda to all my friends and family! 

MGL 

on DealerRater

5 years ago

"Amazing" I purchased my lease car because I was worried that I might exceed my 30k mileage since I have been visiting my aunt and uncle which lives far from me. I went to Mazda’s office, asked for options and got a very good deal with the help of Marcin and Paul. Now I’m enjoying my car with unlimited mileage! Thank you! 

Freddie 

on DealerRater

5 years ago

"Used Car Purchase" I liked that I was encouraged to take a long test drive. I like that you identified a defect in the vehicle (infotainment screen) and agreed to fix prior to delivery - gave me confidence that you did a throrough inspection of this used vehicle prior to putting it up for sale. Appreciate tone of sales team - helpful without pressure. 

socaldriver 

on DealerRater

5 years ago

"Good people - mixed feelings on the experience. " Diego was incredible. He deserves 5 stars on his own. He's patient, informative, and clearly cares about his customers and worked very hard to get us the car we wanted at the right price. We would buy a car from HIM again, anytime. The finance guys were great - explained everything, took their time with us, very jovial and friendly. Unfortunately the delivery experience is where things went south. The first car we selected had an electrical fault tied to a bad fuse that resu... read more

DanielLordDC 

on DealerRater

5 years ago

"Thoughtful, informative, and a team approach" Really enjoyed my experience. Rick was a great advocate and really helped the process to find the correct care at the right price. The only feedback I have was the tech platform Rick was attempting to use didn't really have the correct information loading. This seemed to be a tech issue and not Rick's fault. Rick made up for any technical difficulties with his own expertise.