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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"very friendly and the service was good. I would use them again and recommend them to friends. I really like the fact that the call was answered in America and I could understand the person on the other end of the phone."
"This was my first time using BUYAUTOPARTS. I had an issue on checkout. I added my discount code and it showed the discount. When I got to the final page showing my order and payment, the discount was not there nor was a discount amount applied. I called customer service and spoke with James. I explained the situation to him and in a matter of about 3 minutes, James had my purchase corrected. He applied the discount code, verified the amount with me, making sure that the pricing was now correct! Thank You James AND BUYAUTOPA... read more
"James was very helpful getting me the correct part. Fantastic customer service! "
"We have purchased several items thru Buy Auto Parts and have never had a problem or hassle. All items have been exactly what we needed! I reached out to Matt by phone for assistance in returning a core and he was very pleasant, knowledgeable and helpful! Thank you!!! "
"sending back the wrong part that i ordered so far the customer service has been great Chris was very pleasant to talk to. next time ill be sure to call them before ordering though, just to make sure im ordering the right thing"
"I was very impressed with the service that I received from By Auto-Parts. I had inadvertently chose the wrong upgrade package and purchased. And after I had noticed that the upgrade would not fit my vehicle, I called customer service to see what could be changed. A customer service representative named James gladly helped me with my order and we changed the order to the proper upgrade kit. Overall it was a little embarrassing, but everything went through without a hitch. I believe this could have gone differently with anoth... read more
"great customer service. I will certainly recommend this website to my friends.this was better than going to the parts store."
"The service i got was an excellent experience. Very friendly everytime. My Technician (Russell) was very helpful and knew exactly what i needed. A very refreshing experience, unlike my experience with other online auto stores. Thanks Russell!"
"I have ordered parts from various online companies in the past. After my recent purchase from Buy Auto Parts, I will only order from Buy Auto Parts in the future. Their customer service was FABULOUS. I ordered a fuel pump for my truck and forgot to double check the engine. Needless to say, I ordered the wrong pump. I called, half expecting to get the run around and after a few moments, the order was corrected with their customer service expert apologizing for "my mistake". The part was delivered a day early but it turned ou... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,118 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.