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1950 South Main Street, Lebanon, OR, 97355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly service! Great Prices!
Business response:
Thank you for the feedback, Vivian!
the staff is very knowledgeable and customer friendly and the service was great
price was good and i really like my new couch
I went to Rife's furniture in Lebanon. I was looking for 2 living room chairs. The salesman was less than helpful. he didn't give me his name or give me a card. I told him what I was looking for and he took off across the store leaving me behind. I am disabled so I don't walk fast. When I caught up to him he showed me 3-4 chairs. I liked one style but not the color. I asked about a different color he said that would be a special order and would take months. I asked if they had any chairs in the color I was looking for... read more
Business response:
We apologize for any inconvenience during your visit. Your feedback is important to us.
stole from me. shame on you.
I buy all my furniture here! Great customer service and I always get great deals!!
Absolutely the best people and business to work with .
Worst customer service I have ever received, I placed an order for a couch three months ago. I was told that I would be contacted regarding payment within two weeks, after three months I decided to call and ask what was taking so long, and an employee picked up the phone and told me that he didn’t know how to help me and that I was going to have to order a new couch because nobody contacted me and he didn’t know how to help me. If you don’t train your employees on how to help people, maybe don’t put them on the phones!
Business response:
Hello Joe, I am so sorry for the long wait! I did some investigating and it looks like our system marked your online order as cancelled, but it sounds like that was an error. I'd also like to apologize for the frustrating phone call. I will ask someone from our Lebanon store to contact you regarding your sofa so we can get this made right ASAP.
We had the very best customer service. The wonderful sales lady was very kind.
Rife's Home Furniture & Mattress has a 4.7 star rating with 813 reviews.
Rife's Home Furniture & Mattress is open now. It will close at 6:00 p.m.