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OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Good
Good The fact that they went in our room before check out time and cleaned out our stuff just because we had already packed our car. We left items there to stay refrigerated until check out. We went back an hour before checkout and the housekeeper was cleaning the room and has already thrown out the merchandise. The location is great. The size of the room Was nice.
Business response:
Hi, we regret the misunderstanding about our check out time of 11AM. Even so, housekeeping does turn belongings in to the lost and found but in this instance, the left over food was believed to be trash. Hope we can make it up to you in the future!
Bad Smell very very dirty Nothing
Poor
Fair Staff was rude and selevtive of people he approached regarding noise levels after the concert there were 15 to 20 people and approached 4 or 5 to tell them to be quiet. Rude when asking to adjust parking when a 2nd vehicle was parked and sticking out directly next to our vehicle the room was a decent size. Overnight female staff was accomedating with check in time
Fair The sound of the dumpsters being emptied at 5:30 in the morning. There wasn't a table and 2 chairs in the room to sit at. Location.. Walking Distance to the boardwalk
Read above Employee burglarized my room while I was in there. Used a key, door burst open. No knock. Stuttered what he was doing. Complained to mgm. He said we can enter room anytime... refused refund. I left. Employee didn't thing anyone in room. It was a straight up room burglary no working lock inside. I tried to contact booking.com with no luck.
Business response:
We sincerely apologize for the distressing experience you described regarding an unexpected entry into your room. What you experienced is completely unacceptable, and we are very sorry that this happened. We understand that this would be alarming, and we want to be absolutely clear: there is no excuse for an employee to enter a guest's room without knocking and identifying themselves first, regardless of the reason for entry. The employee's actions were a serious breach of our security and guest respect protocols, and we are... read more
Convenient location, not the best in regards to facilities and probably not worth the price, but overall we had a positi Facilities were very outdated. Paint was peeling off the ceiling, the shelves next to bed were practically ripped out, and the air conditioning was LOUD. We came for Oceans Calling festival, and the location was great. We were able to walk to the festival, didn’t have to worry about parking or driving anywhere, and spent many mornings before the festival on the boardwalk or on the beach.
Price gouging left me feeling like I got taken. Price gouging. Festival pricing for the room was 9X the in-season rate. I booked the room because booking.com showed it as 4.3 stars and a 7.8 out of 10 on their grading scale. What they failed to say was that the stars and overall rating were based on paying $70 a night for this teeny room with no frills. Not for the $650 a night that we paid because they are gouging people for the music festival. Booking.com needs to add a feature where they tell you the room is at an abnorma... read more
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,972 reviews.
When is OCRooms open?
OCRooms is closed now. It will open at 8:00 a.m.