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10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It was a decent deal because it was priced rate for a very short stay. It was the smallest room I’ve ever stayed in. There was no table to eat on, and no couch or chairs. There were no towel racks to hang towels on or hooks. No hangers, no closet, no storage whatsoever. There was also no iron or hairdryer, and no room for a couch. It was very cramped. The finishes were updated and it was just a block away from the beach. It was also clean and fresh towels were available every day. There were seven dispensers and shampoo disp... read more
Business response:
Hello Rachel, Thank you for choosing our property and for taking the time to provide feedback about your recent stay. We appreciate your positive comments about the updated finishes, proximity to the beach, cleanliness, and the convenience of the bathroom amenities. We apologize for any inconvenience you experienced regarding the size and lack of certain amenities in your room. We understand that different guests have varying preferences and requirements when it comes to room size and amenities. We offer a range of room opti... read more
great getaway so much noise from trash trucks, laundry room was beside our room which made it difficult to sleep. someone kept blowing their car horn till 3 in the morning locality
Business response:
Thank you for choosing our property and for sharing your feedback about your recent stay. We are glad to hear you found our location well suited to your needs! We sincerely apologize for the noise disturbances you experienced during your stay. We understand that a peaceful environment is essential for a restful sleep, and we regret that the noise from trash trucks and the proximity of the laundry room affected your comfort. We will assess the situation and explore potential solutions to minimize noise disruptions in the futu... read more
n/a not as clean doors was weird it was right near the boardwalk
Business response:
Thank you for your feedback regarding your recent stay. I am glad top hear you found our excellent location well suited to your needs! We apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Your feedback is valuable to us, and we will address the cleanliness concerns with our housekeeping team to ensure improvements are made. Best, James M
Exceptional
Wonderful
it was really nice parked car on a Friday didn’t move it till we left on Sunday. The employee when we checked out didn’t thank us for our stay or tell us to have a good day. nothing I thought that was very rude. the location
Business response:
Thank you for choosing our property and for taking the time to share your feedback about your recent stay. We appreciate your positive comment about our convenient location! I sincerely apologize for the lack of courtesy displayed by my staff during your check-out. Providing excellent customer service and expressing gratitude for our guests' stay is a fundamental part of our commitment to hospitality, and we regret that we fell short in this regard. Rest assured, we will address this matter with our staff to ensure that this... read more
Wonderful
Exceptional
First trip to Ocean City and so glad we chose Madison Beach!
Business response:
Hello Curran, Thank you for your support and kinds words for Madison Beach! Best, James M
OCRooms has a 3.9 star rating with 3,033 reviews.
OCRooms is open now. It will close at 5:00 p.m.