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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
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Pleasant When I wasn't given any washcloths when the cleaning crew was in I went to the office to ask for them and they said I had to wait till the morning to get them from the cleaning crew. So I had no wash clothes to take a shower. The office should have a key to get items a guest needs or asks for or have items available for after the cleaning crew leaves The location is great. The rooms are a good size for 2.
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. We genuinely appreciate your input and apologize for any inconvenience you experienced during your visit. We're delighted to hear that you found our location to be great and that the room size met your expectations for a party of two. However, we're truly sorry that you encountered an issue with obtaining washcloths during your stay. Your feedback is important to us, and we're committed to addressing this matter to ensure a better experience fo... read more
It was a great place to stay. Close to everything and the boardwalk. Would definitely stay again. The floor could have been swept better or at least a broom for the room for all of the sand that gets tracked in. Bathroom counter corners were VERY sharp. My boyfriend cut his elbow bad while going to the bathroom. The hotel was nice and convenient to MANY attractions and the boardwalk. The only thing is it’s beside the fire hall so lots of sirens.
Business response:
Thank you for taking the time to let us know about your recent stay! We are glad to hear your found our convenient location well suited to your needs. I am sorry to hear that your boyfriend cut himself during your stay we will certainly take a look at the bathroom corner you noted so that this does not happen again in the future. We'd like to address your concerns about the sirens from the firehall. Out motel is located approximately 15 blocks from the Ocean City Volunteer Fire department. Since the fire department is primar... read more
Wonderful Very close to where we needed to be.
Business response:
great to hear, thank you
Excellent, fun, great. The location Location was great not to far from the broadway. The room was excellent
Business response:
Great to hear, thank you
Great location! Need more storage in room (hooks for towels would be nice) The rooms were tiny with very little space to put your stuff Location was great
Business response:
Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you appreciated our great location. However, we apologize if the size of the rooms didn't meet your expectations, however we want to clarify that the room size is as advertised in the pictures.
Wonderful
Great location, rooms needs updates. TV was old - not a smart TV and cable service was spotty. Air conditioner was falling out of the window & leaked all over our suitcase. The only room light was above & very bright. Needed a lamp. Toilet seat was extremely loose & falling off. Close to boardwalk/concert we attended Clean room Mini fridge & microwave Staff was really helpful & friendly
Business response:
Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate your positive comments about our convenient location, clean rooms, mini fridge, microwave, and our helpful and friendly staff. We regret to hear about the issues you encountered during your stay, and we hope that you brought these concerns to the attention of our onsite staff. Our team is always ready to assist with any issues to make your stay as comfortable as possible.
Exceptional
Good Location
Business response:
Thank you for your feedback, and we're glad to hear that you found our location to be good! If you have any additional comments or suggestions for how we can improve, please don't hesitate to share. We appreciate your input.
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 2,975 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It is open 24/7.