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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Pleasant The fact that there was no elevator. Realized it in the fine print after booking it. 3rd floor with a bad back and knees was a challenge. We had to seek out the cleaning staff to get fresh towels. And, the additional parking fee is an insult...just include it in the price. The TV service they use was horrible. Kept freezing every 15 seconds. Made it impossible to watch when winding down for the night. Tge pool was a good size, although it could have been vacuumed more often.
Business response:
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you appreciated the pool size, even though there were some areas where we could have improved your experience. We apologize for the inconvenience caused by the cleanliness of the pool. Our aim is to provide a clean and enjoyable environment, and we appreciate your feedback as we work to enhance our pool maintenance processes. Regarding the issue with towels and the TV service, we're sorry for the inconvenience you experienced. Your co... read more
Pleasant
Exceptional
My family had a fine stay! No complaints Bed not the most comfortable but no biggie Great stay. Staff was helpful. Asked if we needed new towels daily which was great! The Star Diner was delicious & convenient!
Business response:
Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you had a great experience and that our staff was able to assist you effectively. We're glad to know that our towel service met your needs and contributed to your positive experience. It's wonderful that you enjoyed your dining experience at the Star Diner as well. We're always thrilled when guests take advantage of the convenience and taste of our onsite dining options. While we're sorry to hear that the bed wasn't the most comf... read more
Overall fantastic! Great way to relax, was exactly what we needed. The Ac had trouble keeping up and we couldn’t adjust it lower than 61 and at times it got really hot I’m the room It felt like home and was very clean
Business response:
Thank you for taking the time to share your thoughts on your recent stay. We're delighted to hear that you found our accommodations clean and comfortable, and that it felt like home during your stay. We apologize for the inconvenience you experienced with the AC. Your comfort is important to us, and we're sorry that the AC had trouble keeping up, especially during warmer moments. We appreciate your understanding and patience as we work to address and improve this issue. We value your feedback and hope to have the opportunity... read more
Very Good No elevator It was close to the beach. Art deco styling and actually felt like you were away from home.
Business response:
Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that our proximity to the beach and our art deco styling resonated with you. Creating an atmosphere that feels like a getaway from home is exactly what we aim for, and we're glad that you experienced that during your stay. If you ever have plans to return to the area, we would love the opportunity to welcome you back and provide you with another memorable experience. Thank you for choosing us for your stay and for your p... read more
Pleasant AC wasn’t working
Business response:
Thank you for your feedback Amarilis. I'm sure you let us know that the ac wasn't working while you were on the property, and hopefully, we got it fixed for you.
Overall was stress free No elevators. Hard to park bigger vehicle Good Location, clean & good price!
Business response:
Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that you enjoyed the benefits of our location, cleanliness, and reasonable pricing. We're sorry for the challenges you faced with parking larger vehicles. We're always looking for ways to improve the parking experience for all our guests, and your feedback will be taken into consideration. We appreciate your insights and hope that despite these challenges, you had an overall positive stay with us. If your travels bring you... read more
Good Close to the beach. Great pool area for the kids.
Business response:
Thank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you enjoyed our proximity to the beach and that the pool area was a hit with the kids. We always aim to provide a convenient and enjoyable experience for our guests, and we're glad that these aspects of your stay met your expectations. If your future travels bring you back to the area, we'd be delighted to welcome you again and provide you with another fantastic stay. Thank you for choosing us as your destination, and we appreciat... read more
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,274 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 2:00 p.m.