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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Bad The place is dumpy in my opinion. I'm glad I left. I'd rather stay somewhere else. Not much. Not very friendly and seemed like they could care less about checking in.
Business response:
Thank you for sharing your feedback about your experience. We're sorry to hear that your stay fell short of your expectations and that our staff did not provide the friendly service you deserved. We strive to create a welcoming environment for all our guests, and it's disappointing to learn that we missed the mark in your case. We take your comments about the condition of our place seriously. We constantly strive to maintain high standards of cleanliness and comfort, and we apologize if we did not meet your expectations in t... read more
Pésimo la peor estancia que he tenido Un mal olor a húmedo y como que nunca asiaran el toilet desde que llegamos estaba entapiado no ponen ni toalla y eran las tres de la mañana y las personas asiendo un gran relajo en la piscina no los dejaron dormir las camas todas con mal olor y sucias definitivamente no les recomiendo que vengan a este lugar Nada
Business response:
I am sorry your message does not translate well.
Disappointing
Bad Tv didn’t work, bathroom wasn’t clean, bad service , dirty towels Location
Business response:
Thank you for taking the time to share your review. We greatly value guest feedback as it helps us continually improve our services. We sincerely hope for the opportunity to welcome you back in the future and provide you with an even better experience.
Nice staff but too expensive for the facility. The line at check-in was very long and the lobby was too small to accommodate the waiting guests. The TV kept freezing, preventing view and enjoyment of any show in its entirety. At one point the cable went out totally and didn't come back on for a long extended period of time, and once resumed it continued to freeze up every few seconds. Also, the restaurant or eatery advertised was only open for a short period of time in the early morning. Thereafter the door was locked throug... read more
Business response:
Hello Cheryl, I am very sorry about the problems with the television. I have dish network working on the problem. The restaurant is open 7 days a week 7am-2pm. Big Peckers bar and grill located across the street is open until late night, I do hope you enjoyed your stay and will visit us again soon.
Disappointing. Asked for early check in 3 times. Room wasn’t ready for check in @ 4, couldn’t check in til 5. Room not the cleanest. Not enough linen. Staff not super attentive. No elevator. Only stairs for second/third floor access. Not enough parking. Balcony door was very difficult to open. AC was leaky and smelled weird. Shower pressure wasn’t very good. No shower curtain, just clear liner that appeared old with soap scum. Location, access to the beach, pool.
Business response:
Kaitlyn, I looked for a reservation under your name and could not find one. I would like to know which room you were in so I can address the door and AC issues as well as replace the shower curtain. Linen can be requested and brought to you at any time. And although there is no elevator you may book a ground floor room. We are hoping to install an elevator in the near future.
Una decepción orille No me gusto nada por el precio que pague no lo valió Nada
Business response:
You did not pay anything your stay was free.
Disappointing Housekeeping just barges into your room. The door knob to the balcony was tampered. The toilet is rather small. The tv was broken 16 minute drive from the boardwalk and 5 to the beach. Pool was a good size
Business response:
Thank you for this information. I will address this with the housekeeping staff immediately. I would like to know which room you were in so I can have the balcony door addressed. If you ever encounter something like this, please report it to the front desk. The front desk also could have replaced your television. We will be renovating all of the bathrooms this coming off season.
Poor Alot of people smoking Nothing alot of people smoking at night
Business response:
Norma, I do apologize for the smoking issues. It is a no smoking property, and we do our best to monitor the outside smoking. Please call down to the desk at any time if someone is smoking in a non smoking area so we may handle it.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.8 star rating with 2,851 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.