Jan's Boutique

Denise Cagle 

on The Knot

5 years ago

My seamstress was Asunta. Very good listener. I told her exactly how I wanted my dress to fit. Went back two weeks later for my fitting and it was PERFECT!!! I am very please!!!! Thank you so much ASUNTA.... 

Emily Sorey 

on The Knot

2 months ago

Id advised brides away from this store. I bought my wedding dress from here and did alternations in store. Originally I had a good experience. The sales associate was amazing. The alterations were slightly rushed because the dress arrived later than originally advised. On my wedding day I had my dress on for an hour and only doing photos when sewing string started to unravel at the bottom of my dress. Gaps started to form between where the lace was sewn onto the bottom from the hem. We decided to not cut it incase it caused ... read more

Sherry S 

on The Knot

3 months ago

First, let me say that I had really high expectations making the appointment at Jan’s Boutique as a good friend had a great experience and bought a dress at Jan's a few years ago. Unfortunately, my experience was the exact opposite. I am MOB and came in with my daughter and her fiancé who is also female. I am going to mention this here although it is not something I ever think about, but seemed to be an obvious issue with some of your staff. They are both beautiful, and happen to be plus-sized. We were eyed up and down when ... read more

Dale Wallauer 

on The Knot

5 months ago

Horrible boutique!!! Purchased a dress in November 2025 and they told me it would be in Feb/march— it came in early I don’t live close and advised I would be in soon due to distance etc and the horrible weather lately in the northeast !!! Once I left a bad review about the service and help and i literally left in tears after getting the dress and trying it on and not liking the color but they had a light taupe color dress used in stock tried on by probably hundreds of people and I asked if I could please swap the brand new d... read more

Anonymous 

on The Knot

a year ago

Absolutely horrible - left in tears. I believe her name was Linda -- incredibly pushy, didn't listen when she asked what I liked or didn't like, just handed me dresses and didn't help me into them at all, got frustrated when I didn't like the first 4 and LITERALLY said "I don't think we have much more here that fits what you want", started talking to another client that someone else from the store brought upstairs during out appointment (how is that appropriate or allowed?) for over 10 minutes instead of helping me. I had to... read more

Kennedy Stillman-Fath 

on The Knot

a year ago

Two weeks ago I went to Jan’s Boutique for my first bridal gown appointment. I paid for a VIP bridal appointment and there was nothing VIP about it. First of all, as soon as you walk into the boutique it is extremely chaotic. I arrived 25 minutes early to be appointment. The woman at the front desk was very rude and asked us to wait in the car. Once we went back into the building, our appointment started 10 minutes late as there was no staff available at the time. Once we were helped, our sales representative was rushed the ... read more

Robin Burke 

on The Knot

2 years ago

This was a terrible experience. Booked and paid for a long appointment. Booked at 9:30. Doors don’t open until 10:00. Pushy staff who lie about everything. Told the could work magic to alter dress. They lied. My pretty gown was ruined in alterations. It is a Frankenstein dress. Three weeks before wedding I have to find new gown.d DO NOT use them. 

Josette Damestoir 

on The Knot

2 years ago

My overall experience at Jans Boutique - Bridal was not a good one. I am only giving one star because the seamstress really seems to empathize and feel bad for me. After having a challenge with some other locations I decided to reach out via text to confirm that the boutique had a variety of what I was looking for. I was ensured that they did have what I was looking for in the appropriate sizes for the samples only for me to arrive and they do not! Not one dress was what I requested in the text messages. Overall the energy w... read more

Allison Butler 

on The Knot

4 years ago

If I could give -10, I would. When I went to book my appointment, I provided as much detail as possible (my event, size, color, style, etc.) The saleswoman was the rudest and most insensitive person I've ever dealt with in my life. When she asked what I was looking for, I told her. She looked at me and told me that I was much larger than what I was telling her. She then proceeded to tell me there isn't much of a selection in that size and figure out if I want to pay $500-$1,000 or over $1,000. She showed me the dresses and t... read more