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GEN-Y HITCH
- Manufacturing
- Nappanee, IN
About this business
Location details
1952 W Market St, Nappanee, IN, 46550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t use the hitches in the Winter with salted streets. I have two torsion 10K and 16K pound hitches. One has a lifetime purchased warranty purchased in 2018. Gen-Y is no longer warranting their coating even with a purchased warranty. They did in 2018. Today, they said they are no longer covering coatings. Seems like they know they will fail. I’ll contact my credit card company to chargeback for the purchased lifetime warranty.
RecommendedNot the best experience with returns and them shipping things on time. Don’t expect it to ship even when they send you shipping info and they don’t ship the package on time… also emailed them and they said they already shipped it.. I call, they tell me it hasn’t left their facility and won’t till NEXT WEEK 🤔 no clue what’s going on in Cali lol
PSA if you are in the market for a new hitch I would steer clear of @gen_y_hitch. Obviously from the photos it shows poor craftsmanship and they don’t stand behind their product. Luckily after this trailer dropped on the freeway it didn’t cause an accident or hurt anyone but it could’ve been much worse.
Spent close to $500 on our products within a year all the powder coat fell off and they said they won’t warranty it they said that happens all my other stuff that’s powder coated on my truck is fine
Don’t buy this product, after I spent almost $500 it rust after just over a year. I contacted head office and they refuse to help. They first said they would replace it as long as I pay for shipping and I agreed then a few days later they didn’t stand by there word and refused to help me. I don’t even use the hitch much and it’s nice seen snow. You can buy a similar product for less then half the price. Gen-Y HITCH dose not stand by there product. Shame on them.
Nice piece but way overpriced , they are others on the market that perform just as well and half the price.
Love the hitch but my bolts are rusting. Very disappointed after paying close to $600 for a hitch
Frequently asked questions about GEN-Y HITCH
How is GEN-Y HITCH rated?
GEN-Y HITCH has a 4.7 star rating with 419 reviews.
When is GEN-Y HITCH open?
GEN-Y HITCH is closed now. It will open on Monday at 7:00 a.m.