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1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Customer service from Austin was great, parts arrived when they were supposed to and worked great."
"I rarely write reviews, but I truly believe this warranted my time. I wish all customer service experiences were as good as what I received from Nichole. Clear, quick, knowledgable, and a pleasure to work with. She verified I was getting the right part, express shipped at no charge, and saved me nearly 40% from local shops. After the quick ship, they followed up to ensure satisfaction. I WILL shop at BUY AUTO PARTS again. Great experience. Don't hesitate to use 'em, and ask for Nichole!"
"This company has the best reasonable prices on auto parts and they carry most parts for all makes and models. It was really easy to order on line and have the part shipped right to the house plus there was no shipping cost. The customer service department was very friendly and helpful. They contacted me immediately when they had questions about my order and when I needed to return the part because I didn't need it Austin was great and waived their 30 day return policy. The only thing I didn't agree with was their re-shelfin... read more
"Shipping was fast and the parts look like they are good quality. Russell at customer service was very helpful, polite, and informative. I will definitely be buying more parts from them in the future. Thanks!"
"Just installed a replacement power steering box for my 1997 gmc truck, now she drives like new. Spoke with Austin Nelson to see how to return core he was so helpfull. Wish more companys were like this the customer support is second to none great job."
"I just ordered a mass airflow meter for my 1984 Nissan 300ZX on Jan. 30th. I called and spoke to Eric . We discussed whether the part was indeed OEM new, and he confirmed this. I paid for overnite delivery, and he assured me it would get to my mechanic on Jan.31st. True to his word, it arrived at 9:41 AM. Eric is indeed a real asset to your company. "
"Great customer service, helped a ton with my order. Thanks Felipe!"
"From answering my many questions to putting the order through, my contact with Buy Auto Parts, Toby Beers, was number one! For me this was especially important since I was ordering outside the USA, so one wants to be extra sure of who they're dealing with! Timothy Keenan "
"Thank you Buy Auto Parts-(Nichole Bond): I was in a urgent need for a shifter for my 2006 Jeep Grand Cherokee. I phoned Nichole at Buy Auto Parts. She was very professional and helpful in giving me options to repair my vehicle. As I needed the part A.S.A.P, Nichole made arrangements to ship the shifter out immediately. I received the shifter to my door in exactly 1 week to a Canadian international address. This is the fastest I ever received a product from the US. My truck is now going with a quality product and easy instal... read more
BuyAutoParts.com has a 4.6 star rating with 13,190 reviews.
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.