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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Peter was very helpful and got my order put together while I was burning down the turnpike. Well done Peter. "
"I initially called and had questions in regards to my needs for a new turbocharger - Moto (Sales Person) was very knowledgeable and by the end of the conversation I order a kit of (2) which arrived at my door very quickly! The product was well packaged and I had no issues - I will definitely return in the future for additional parts as needed. PayPal is accepted so my transaction was flawless. FYI: All customer relations, whether it be sales and/or customer service is based out of California with friendly, supportive person... read more
"I said that I will post a finale review once all the transaction has been taking place regarding my experience with buying parts from this place. I have to say it was a very positive experience buying from them. I received the wrong parts and return them via UPS. Parts got damaged during transportation. Problem has been resolved between them and UPS. I know it took a month to get my refund but I have to say they have refunded me the full amount that I paid for the parts. Also, whenever I called I get to talk to a rep. I was... read more
"I ordered a drive line for my 2003 Volvo and after The transaction went through I noticed the application was wrong. I called them back and they had already shipped the part. I explained what had happened and they agreed to turn around the part and ship the right one. it was a lot more money so I asked them to price match another distributor and they agreed to match thre price and get the right one shipped out . They credited me for the wrong part and matched the price from there competitor. Thank you . Dave Kellerman"
"Peter did a great job in answering my call. He addressed my concern and looked up the previous notes in the system so I did not have to repeat myself. He took the time to properly research a part # that I was providing back to the customer service. He let me know when the correct part that I will need will be in stock (in one month) and that I will be able to call back and get that ordered. I felt like Peter put himself in my shoes and understood where I was coming from. Thanks again!"
"Ledel made everything right when I ordered the wrong turbo for my truck luckily when I called they took care of my dilemma with ease thanks again"
"Thank you so much for your outstanding service! Pete was very pleasant and polite, he handled my question/consider with care and he even laughed at my jokes ! Lol it was nice being treated like an actual person and not just another number. I'll definitely be buying form you all again "
"This has been a very long situación for the last 4 month by e mail, and nothing I felt like my comment falls on deaf ears, but after today everything was very clear, and fell like my label for returns will arrive ! I wish I had called sooner. Peter is a good guy asertive but good person. It felt like he sincerely care of my issue and he try to do his best ! Thank you Peter this was a big deal to me ! Valla con Dios "
"The service was good and the delivery time was fast!! Sorry we forgot to mention Matt's name!!"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,172 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.