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PaymentCloud
- Financial Services
- Encino, CA
About this business
From Fortune 100 companies to smaller local establishments, we offer white glove merchant services. Whether your vision is to accept payments for your local business, launch an E-commerce marketplace, or need advanced recurred billing functionality, we can help. We are a US based merchant services provider that offer a full suite of credit card processing, ACH, e-check, and fraud tools among many other solutions for any business type.
Location details
16501 Ventura Blvd #300, Ste 300, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I spoke with several providers before choosing PaymentCloud, and they stood out by far. Their communication was fast and clear, they were flexible with my needs, and most importantly—honest. They offered me a better rate than the other options I explored, and I genuinely feel like I’m in good hands. It’s reassuring to know I have a reliable, trustworthy team to turn to if I ever need support down the line. I would highly recommend them to anybody looking to get setup with their business.
We’ve been waiting over 4 months for a release of our funds, with repeated follow-ups ignored. EMS (their partner processor) continues to withhold over $64,000 of our working capital, citing chargeback ratios that have already improved. Despite our requests for partial release or fair treatment, we were told no release is possible until 60 days after May 7 — without any formal contract basis or explanation. This has caused serious operational strain on our business. PaymentCloud failed to advocate on our behalf or push for ... read more
Terrible!! IF YOU ARE HIGHRSIK STAY AWAY!! If you are not highrisk STAY AWAY!! This company will screw you over aggressively. I did not accept their offer because I would have had to give them the ability to make my children and I homeless if the wind blows the wrong direction and they didn't want it to! STAY AWAY!!
My experience with Payment Cloud has been amazing.I was approved within 96 hours and Jonathan my account manager took the time to explain the process very thoroughly. Jonathan Lotut is an amazing account manager and is very helpful. Best Regards GCS Auto Solutions Team
Melissa Daleske at PaymentCloud went well above and beyond to help us get set up. We were turned down by multiple others for being both "high risk" and brand new. Still, she was able to find us a solution. Along the way she was kind, patient, responsive, and informative. Well done, and glad we can finally accept payments!
Frequently asked questions about PaymentCloud
How is PaymentCloud rated?
PaymentCloud has a 4.3 star rating with 201 reviews.
When is PaymentCloud open?
PaymentCloud is open now. It will close at 6:00 p.m.