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PaymentCloud
- Financial Services
- Encino, CA
About this business
Location details
16501 Ventura Blvd #300, Ste 300, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Declined reason was they did not accept my passport and Tn license id. so they could not move forward as a payment processor. seem super shady Becuase i run My website business and had to find alternative payment processor due to stripe suspending my account for Large amount of Credit and debit card purchase! FYI I App developer.
I spoke with several providers before choosing PaymentCloud, and they stood out by far. Their communication was fast and clear, they were flexible with my needs, and most importantly—honest. They offered me a better rate than the other options I explored, and I genuinely feel like I’m in good hands. It’s reassuring to know I have a reliable, trustworthy team to turn to if I ever need support down the line. I would highly recommend them to anybody looking to get setup with their business.
These guys are miracle workers. They stuck with me through many providers until we found the right fit! Startups have a tough time getting approved and Hovak stuck with me by my side for months, the whole time! He found me a provider after everyone else turned me down! I owe you all my future, for real! It is a miracle I was approved and its all because of Payment Clouds hard work and perseverance! I love you all! Thank you from my entire family! You all are the best!
We’ve been waiting over 4 months for a release of our funds, with repeated follow-ups ignored. EMS (their partner processor) continues to withhold over $64,000 of our working capital, citing chargeback ratios that have already improved. Despite our requests for partial release or fair treatment, we were told no release is possible until 60 days after May 7 — without any formal contract basis or explanation. This has caused serious operational strain on our business. PaymentCloud failed to advocate on our behalf or push for ... read more
PaymentCloud is a very difficult company to work with. They are kind and supportive during the onboarding process, but once you are set up, any problems you have suddenly become “not something they can help with.” I am currently dealing with EMS holding my rolling reserve even though PaymentCloud closed my account, and they say they cannot help me. I am also dealing with undisclosed fees randomly being subtracted from my account, with no explanation or support. Overall, they make things sound easy at the start, but when is... read more
Frequently asked questions about PaymentCloud
How is PaymentCloud rated?
PaymentCloud has a 4.3 star rating with 201 reviews.
When is PaymentCloud open?
PaymentCloud is open now. It will close at 5:00 p.m.