PaymentCloud

Kevin Quezada 

on Google

3 weeks ago

My experience with PaymentCloud has been very frustrating, mainly because of the processor they placed us with, Kurv Pay (formerly EMS). When we signed up, things seemed straightforward, but over time my business was hit with massive reserve holds, VAMP fees, chargeback fees, and RDR fees, all while significant amounts of our money were being held. At one point, over $37,000 of our funds were being held in reserve, which caused serious cash flow issues. The hardest part was the lack of clear communication and transparency ... read more

Cihan Yesiltas 

on Google

7 months ago

This company is an absolute scam‼️KurvPay (operating under EMS) is holding my money with zero explanation, zero transparency, and zero legal basis. They block payouts for no reason, ignore every request for clarification, and act like they can keep merchants’ funds indefinitely. No real payment processor behaves like this. No warning, no justification — just “your money is ours now.” I want to know who is taking my money, where it is, and under what policy they think they can steal it. This is completely unacceptable, unet... read more

Sam Shamseddine 

on Google

2 months ago

Absolute scam. I will never trust these people. I went out of my way to sign forms and fill out a bunch of applications just to get a solid no. When I asked Brandon why I wasn’t approved, he was extremely rude and dismissive, saying, “I don’t know what else to tell you, man.” They provided no professional explanation. The only reason I even applied was because I was told their payment processing could handle high-risk items. Which the items I sell are not too much of a “high risk” anyways, I sell graded precious metals (NGC... read more

Kimber Mc - Natural Healthy CBD 

on Google

6 months ago

These guys are an amazingly supportive team! I was hooked up with Jessie Todd and she did EVERYTHING she could to get me processing. It took a lot of work, but it was worth it in the end and they do everything they can to support your business going forward. I am so happy with the third party risk team and how quickly they move and the underwriters and Jessie and her amazing patience with me. If you have a legitimate business doing good stuff this company will 100% get you paid and supported. 

Daniel Ray 

on Google

9 months ago

Declined reason was they did not accept my passport and Tn license id. so they could not move forward as a payment processor. seem super shady Becuase i run My website business and had to find alternative payment processor due to stripe suspending my account for Large amount of Credit and debit card purchase! FYI I App developer.