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PaymentCloud
- Financial Services
- Encino, CA
About this business
From Fortune 100 companies to smaller local establishments, we offer white glove merchant services. Whether your vision is to accept payments for your local business, launch an E-commerce marketplace, or need advanced recurred billing functionality, we can help. We are a US based merchant services provider that offer a full suite of credit card processing, ACH, e-check, and fraud tools among many other solutions for any business type.
Location details
16501 Ventura Blvd #300, Ste 300, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
PaymentCloud is a very difficult company to work with. They are kind and supportive during the onboarding process, but once you are set up, any problems you have suddenly become “not something they can help with.” I am currently dealing with EMS holding my rolling reserve even though PaymentCloud closed my account, and they say they cannot help me. I am also dealing with undisclosed fees randomly being subtracted from my account, with no explanation or support. Overall, they make things sound easy at the start, but when is... read more
I spoke with several providers before choosing PaymentCloud, and they stood out by far. Their communication was fast and clear, they were flexible with my needs, and most importantly—honest. They offered me a better rate than the other options I explored, and I genuinely feel like I’m in good hands. It’s reassuring to know I have a reliable, trustworthy team to turn to if I ever need support down the line. I would highly recommend them to anybody looking to get setup with their business.
We’ve been waiting over 4 months for a release of our funds, with repeated follow-ups ignored. EMS (their partner processor) continues to withhold over $64,000 of our working capital, citing chargeback ratios that have already improved. Despite our requests for partial release or fair treatment, we were told no release is possible until 60 days after May 7 — without any formal contract basis or explanation. This has caused serious operational strain on our business. PaymentCloud failed to advocate on our behalf or push for ... read more
I applied for my new business based on the site promoting “high risk businesses” & got denied all because I don’t have 6 months of prior card processing when that makes absolutely no sense. Not only is it a new business (which online made it like it’s not an issue) Obviously it’s a high risk business as well so I don’t have any prior credit card processing statements. I’ve been accepting Zelle and cash apps. Which I’m trying to stop which is why I applied HERE. I showed the money I’ve made through my bank statement. But was ... read more
The Best Payment Processing Company On The Planet! Fastest Approval Cloud On The Planet! Melissa Daleske, Senior Account Manager: MADE IT HAPPEN! Vision Media Consulting Was Approved Within The Same Day! Thanks Again Mellissa!
Frequently asked questions about PaymentCloud
How is PaymentCloud rated?
PaymentCloud has a 4.3 star rating with 201 reviews.
When is PaymentCloud open?
PaymentCloud is open now. It will close at 6:00 p.m.