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PaymentCloud
- Financial Services
- Encino, CA
About this business
Location details
16501 Ventura Blvd #300, Ste 300, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This company is an absolute scam‼️KurvPay (operating under EMS) is holding my money with zero explanation, zero transparency, and zero legal basis. They block payouts for no reason, ignore every request for clarification, and act like they can keep merchants’ funds indefinitely. No real payment processor behaves like this. No warning, no justification — just “your money is ours now.” I want to know who is taking my money, where it is, and under what policy they think they can steal it. This is completely unacceptable, unet... read more
Declined reason was they did not accept my passport and Tn license id. so they could not move forward as a payment processor. seem super shady Becuase i run My website business and had to find alternative payment processor due to stripe suspending my account for Large amount of Credit and debit card purchase! FYI I App developer.
I spoke with several providers before choosing PaymentCloud, and they stood out by far. Their communication was fast and clear, they were flexible with my needs, and most importantly—honest. They offered me a better rate than the other options I explored, and I genuinely feel like I’m in good hands. It’s reassuring to know I have a reliable, trustworthy team to turn to if I ever need support down the line. I would highly recommend them to anybody looking to get setup with their business.
Payment Cloud Inc is the WORST company! They advertise themselves as providing “high risk” merchant accounts but that’s not true, their agent Frank Riffe lied and made many mistakes on our application which perhaps caused our application to be declined, and now we can’t apply anymore because of that error, avoid this company at all times, I also published a long article about them and I will continue doing so, and I encourage everyone that had issues to do the same.
PaymentCloud is a very difficult company to work with. They are kind and supportive during the onboarding process, but once you are set up, any problems you have suddenly become “not something they can help with.” I am currently dealing with EMS holding my rolling reserve even though PaymentCloud closed my account, and they say they cannot help me. I am also dealing with undisclosed fees randomly being subtracted from my account, with no explanation or support. Overall, they make things sound easy at the start, but when is... read more
Frequently asked questions about PaymentCloud
How is PaymentCloud rated?
PaymentCloud has a 4.3 star rating with 201 reviews.
When is PaymentCloud open?
PaymentCloud is closed now. It will open at 5:00 a.m.