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Page Honda of Bloomfield
- Auto Repair
- Bloomfield Hills, MI
About this business
Location details
1819 S Telegraph Rd, Bloomfield Hills, MI, 48302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Straight faced lied to me about oil consumption issues," Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Accord. Went in to see if it would be covered by warranty. Ended up with a $1200 quote. They said both front bearings we in fact shot. They also said I had to replace the hubs and not the just bearings. So I went to the Local Muffler Man in Lake Orion. I purchased a Timken Bearing on Amazon direct from the company for $70. M... read more
"Unsure" The last 2 or 3 times I have been in for service I have not received a car wash because it is out of service for one reason or an other, but my paperwork reflects that I did which concerns me. If the car wash entry was not correct then how can I know for sure the rest of the services were performed as stated on the service invoice ?
"Worst Service Department in Town!" Worst service in town! I purchased a new car from Page Honda in June of 2014, and my experience with their service department has been nothing short of horrendous. Apparently, Page Honda doesn't believe that purchasing a new car is a big investment for most people. Instead, they believe that good customer service is a thing of the past. Here is why: My first experience with their service department was last year when I brought my NEW car in for service because of loud wind noise within the... read more
"NOT COMING BACK!!!" Needed oil change and door lock recall attended to. Was told before dropping car off it would be a 3 hour job. Dropped car off before 9am. Called at 12:15pm. Was told 45 minutes. Showed up to get car at 2pm. It's now 3:30pm and my car is STILL not ready. I am FUMING MAD!!! I will NEVER use this dealership again. Absolutely INCOMPETENT!!! Now, can't post this without leaving a rating and negative stars is not an option. WTH?!? Julee Sprague Sent from Me ?? via my iPhone
"Bad day" Went in for oil change, but was talked into a tire rotation. What does this choice get me, an 1 1/2 hours later I get a broken bolt and lug nut, which equals loss of my time and add stress. They will fix for free but this adds more loss of time and stress because I have to drop it off and pick it up. Don't get your tires rotated here if you want all the parts on your car to still be there when they finish.
"REASON for SERVICE: "D" Drive light on and..." REASON for SERVICE: "D" Drive light on and blinking. Told: (2) pressure switches (transmission/diagnostics) and flush of transmission fluid needed. They also diagnosed misfire (5) cylinders, needs spark plugs. They just replaced them 18 months before that, the maintenance program indicates every 100,000 miles. Shouldn't their records show that they had just replaced my spark plugs? "Oh", he said.I approved the repair for the (2) switches and transmission flush. "D" light came b... read more
"Never again will we go to this dealer! While shopping..." Never again will we go to this dealer! While shopping for a car at Bloomfield Honda we were greeted by Don, the GM. He could not have been less professional. His answers to questions were short vague, and when he wasn't busy messing with his cellphone he kept looking at my daughter. Very strange experience from a dealer that has sold many cars to our family. I don't even recognize anyone that works there anymore. You have lost our business!
Business response:
I am sorry to hear of your recent experience. This is not how we expect our friends to be treated. The General Manager, Don is no longer with our company. I would like to speak with you about this matter directly, and assure you that your business is truly appreciated by everyone at Honda Bloomfield. Please call me, Art Pepp, at (248)333-3200.
"Tire rotation cost was twice that of the add-on price at..." Tire rotation cost was twice that of the add-on price at shops I've used in the past. I had it done at Honda anyway because I had oil change coupons. I was a little disconcerted when the service individual seemed reluctant to honor my coupons which I had received from the sales manager -- stating they were only to be used for first oil changes, not for subsequent ones. He questioned why there was no note in the computer. I felt that was an internal Honda issue -- ... read more
Business response:
Thank you for your review! Our tire rotation includes not only the rotation of your tires, but a complete under car inspection of items such as shocks and struts, and CV joints and boots. Our service team also measures your brake pads and rotor thickness to help you avoid larger repair cost down the road. We've brought your experience with the "Bloomfield Bucks" coupons to our service writers attention, they've been reminded that the coupons are good toward any purchase or service at our dealership. We appreciate your busine... read more
"Worst dealership experience I have ever had. Bought a..." Worst dealership experience I have ever had. Bought a certified used Honda and have had nothing but problems and nothing seems to be covered with 5 year 100000 mile warranty. Avoid this dealership. Had a 3 pm appointment, it was 5 before my car was touched. Overall terrible experience.
Frequently asked questions about Page Honda of Bloomfield
How is Page Honda of Bloomfield rated?
Page Honda of Bloomfield has a 4.5 star rating with 3,530 reviews.
When is Page Honda of Bloomfield open?
Page Honda of Bloomfield is closed now. It will open at 9:00 a.m.