Underpromised, overdelivered. Quick to diagnose the problem. Fixed it in about 33% of the estimated time. A satisfying conclusion to my computer woes. True experts, fair prices. Hopefully I won't have to see a computer expert ever again, but if I do, I'm going to nerds. Amber is a great customer service representative! Shame I didn't get to meet the rest of the team. They even cleaned my computer for no extra charge on top of what I brought it to them for! Thanks guys. Sorry for giving you probably the most unpleasant pc y... read more
I have had several techs to the house and they quickly understand what is needed to be addressed to make the computer functioning effectively. Matthew has done excellent work at identifying what was creating it impossible to use the computer. He is patient and an excellent listener, who wants to fix the problems I was having with computer. He is one of the top technicians at Nords to go.
Reasonable prices. The staff was knowledgeable and had great communication. My daughter had dropped her apple laptop, and the screen was altered. They replaced it within a week and cost just over $500. We were quoted that amount up front with no surprises. Other places were quoting close to double that amount. Highly recommend
My laptop mother board completely stopped working. Brought my SSD card in for data recovery and two days later had all my data on an external hard drive. Installed it on my new laptop and they were able to recovered 100% of my data. Great service, and Great Recovery Price. Will use Nerds To Go Guilford again if the needs arise.
Although they were not able to fix my computer, they were amazing. They explained why, explained what to do next, and even provided me documentation for my next steps for trying to get a refund on my now useless computer. They were absolutely amazing and I would return to them again if I needed. Thank you for your help.