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NerdsToGo - Alexandria, VA
- Computers
- Alexandria, VA
About this business
NerdsToGo is the leading provider of residential & business computer services to make sure your technology is always up and running. We offer a variety of solutions to best fit your needs: ·24/7/365 Help Desk Services ·Data Backup Solutions ·Data Security Solutions ·Virus Protection & Removal ·Hardware Replacement & Upgrades ·Network Design, Implementation & Monitoring ·File & Print Sharing ·Onsite Training ·Hardware Support Contracts ·Technology Audit &mi... read more
Location details
321 S Washington St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Called Nerds to go regarding my laptop being hacked into. They were very accommodating in having me bring it in. It didn't take them long to get to it. Bryan did a thorough check of it and found 2 programs that had been dowloaded on it to gain access and removed them. He also added virus software on it as well. The staff is very professional as well.
Ultimately I decided not to proceed with repairs, but the overall experience was still professional and worthwhile. I brought them my laptop and within less than a day they had opened it and provided an informed opinion on my repair options, including cost and likely outcomes. I chose not to proceed with a repair, but even when I picked it back up the next day they provided a helpful clarification of what they had found and what my remaining options were. Would recommend.
We can’t say enough good things about the NerdsToGo Team! They consistently ensure that we understand the changes that are being made and confirm that everything runs smoothly while addressing any issues quickly and efficiently. Their professionalism, expertise, and dedication are commendable. They are truly a fantastic team to work with! Ernestine Gales, CEO Legacy Management Solutions, LLC
Worst service dropped my laptop here three weeks ago never got a phone call never got any messages. I had to come back and just pick up my laptop. The same way it was. I got an answer saying it, some somehow got lost. will never do business with them again. Update: Ended up changing the battery which I should have done and not taken it here and now the laptop works perfect. They didn't even bother putting the screws in for the laptop. Waste of time avoid taking you computers here.
As a senior who is less tech savvy than many in younger generations, it was a pleasure to have Bryan from NerdsToGo come to our home today and work to make for the smooth functioning of our laptops and printer. He was competent and professional.
Frequently asked questions about NerdsToGo - Alexandria, VA
How is NerdsToGo - Alexandria, VA rated?
NerdsToGo - Alexandria, VA has a 5 star rating with 239 reviews.
When is NerdsToGo - Alexandria, VA open?
NerdsToGo - Alexandria, VA is closed now. It will open on Monday at 9:00 a.m.