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Metropolitan Pools

4.9
  • Pool & Hot Tub Service
  • Parma, OH
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About this business

Home ServicesPool & Hot Tub Service

Metropolitan Pools is a full-service pool management, service, and retail company. Founded in 1961, we are the original pool management company in Ohio and the largest commercial, residential, and retail pool management company in the state. As a family-owned business, we recognize the value of trusted relationships. We work as partners with our clients to provide detailed attention tailored to individual needs and unique facility characteristics. This has been our goal from the beginning and over half a century later still... read more

Location details

3427 Brookpark Rd, Parma, OH, 44134, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.964 reviews
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Sylvia Schwark's profile image
Sylvia Schwark 
3 months ago

Needed a new skimmer on an inground pool. I reached out to many companies, with no response. I called Metropolitan Pools and am so happy I did. Chris came out quick, gave an estimate and started the work within a week. We were so confident in their knowledge and workmanship that we replaced our 40 year old heater as well. He and Mike did a great job and we can't wait to open in the spring. 

Shakitha Day's profile image
Shakitha Day 
4 months ago

My daughter worked for them during the summer. They were very unwelcoming, rude and dismissive towards her. She felt so uncomfortable working for this company she quit. 

Kevin Gahagan's profile image
Kevin Gahagan 
9 months ago

My daughter was signed up to take the lifeguarding class this coming weekend. The only requirement by the company was that the 7 hour on line class was supposed to be done before the in class started on Saturday. They canceled her out of the class because she had not started the on line portion yet. When I called they said they could not put her back in the class because she was not going to be working for them this summer. This company is unprofessional and did not hold up their end of the agreement. I would not us... read more

Ali Rajab's profile image
Ali Rajab 
a year ago

Took 6 weeks to get a quote for equipment replacement, I asked for itemized quote per item and I was accused by a staff member to be wasting their time to get money from my warranty company.. very unpleasant experience, I will take my business somewhere else. 

Lyn M's profile image
5 years ago

After speaking to numerous companies for service for our pool, we were directed to this company. WE were looking for someone that would replace our concrete deck. There was a little communication issue but I did speak with "Debbie" at the Amherst location. They have a commercial division and residential division. Our line is private. She indicated that "Chris" the manager had tried to call us several times. We were finally able to make a contact. "Chris" came out to inspect our pool, very nice man. Unfortunately they on... read more

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Frequently asked questions about Metropolitan Pools

How is Metropolitan Pools rated?

Metropolitan Pools has a 4.9 star rating with 64 reviews. 

When is Metropolitan Pools open?

Metropolitan Pools is open now. It will close at 6:00 p.m.