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Long Heating and Cooling
- Heating & Air Conditioning/HVAC
- Dothan, AL
About this business
We are a locally owned air conditioning and heating company that want to help you take back control of your air conditioning investment. We specialize in air conditioning repair and installation. Our main goal is to help you manage your system...call us now to help you avoid the typical unexpected system breakdowns, repairs, and bills.
Location details
578 W Carroll St Suite 5 Dothan, AL 36301, Suite 5, Dothan, AL, 36301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Woke up Saturday morning with a hot house and my outside AC unit louder than usual. Called a long heating and cooling and it went to a recorded line. Probably about 30 minutes I got a text asking if I needed to make an appointment Monday morning (memorial day). I immediately responded. They got me in quickly and showed up before the appointment time which was convenient. The diagnosis wasn’t what I wanted but I knew I would have to replaced my unit eventually considering the age. The manager came out and helped me go through... read more
After 2 other technicians came to the house to repair my ac, only for the same problem to come back, Long came out within hours of calling them and stayed late to fix it. They came back the next day with the needed parts and have it running well. They explained current issues looked for future issues and set up a maintenance plan. They are honest men charging reasonable rates for an honest days work. The way business should be handled. I love working with veteran owned businesses.
Mr. Long got a team out to my house early Monday morning. The team was professional and let me know the issue was the fan speed controller was not set properly by the installation team. While this oversight shouldn’t have happened I can deeply respect a company that takes responsibility for their actions and quickly fixes the issue. I am updating my rating accordingly to reflect that. 3 days after purchasing a brand new unit A/C stops working. I went with this company because of the many 5 star reviews so this is baffling t... read more
This company was a pleasure to work with. They were very professional. They were able to send a comfort specialist out right away. The specialist followed up by phone with his findings, and emailed a quote. He shared several different financing options which were very helpful. The work was completed the next day. I was kept informed of the progress throughout the job. I was amazed when I returned to the house. I could find no evidence that anyone had even been there, besides a beautiful new unit and nice cool air. Everything... read more
First, my fiancee and I were without AC for 3-4 days. I had originally dealt with a different Heating & Cooling company that wouldn't replace parts only...it had to be the whole unit (outdoor unit, indoor unit and the thermostat on the wall). And then some friends recommended Long Heating & Cooling and I am very happy and satisfied with their work, professional, quick service and kindness. I wasn't able to to pay in full so they referred me to a finance company that would take payments with a low APR. Thank you to Long Heati... read more
Frequently asked questions about Long Heating and Cooling
How is Long Heating and Cooling rated?
Long Heating and Cooling has a 5 star rating with 332 reviews.
When is Long Heating and Cooling open?
Long Heating and Cooling is open now. It will close at 7:00 p.m.