I see the owner replied, I would love it if you got my information from Justin and called me, we spent 50k on a truck with the premium warranty and have had it for 3 months, i am also disabled..the reason for going with the newer truck with a warranty...
Dealing with this company has been one of the worst experiences as an adult. They are extremely petty and did nothing to help me in any capacity. I am a human who lives with a disability and a customer that bought a rather nice 4x4 with my limited resources. The manager Bil... read more
The woman who helped me couldn't have been any nicer. I received several texts informing me of the progress with my car, and she personally walked me out to my car after it was finished. Great customer care! (I'm sorry I don't remember her name)
I had a great experience with my car purchase. Chris walked me around to see the various Tacomas in inventory to see which one I wanted, test drove it with me, was knowledgeable and invested in his position there, and worked with me in creating the perfect situation for my purchase. It was a win-win. The other members of the sales team there were wonderful.
Only given two starts because the front desk guy Brian was nice.
There’s no reason why an oil change and battery change should take ALL DAY. In fact, my car sat from when I dropped it off at 8 am until around 1 pm, when they finally called me to let me know what their diagnostics said.
Taking a car for a whole day is very inconsiderate to the customer. You should instead do morning drop off or afternoon drop off options.
Bill was so kind and helpful when dealing with all my problems. He has a quick response time and diligently works on moving the process along as quickly as possible. All the mechanics are very kind with good costumer service which you don’t find often at mechanic shops! Karmart Service department on Maui is a win!!
