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JBA Chevrolet
- Automotive
- Glen Burnie, MD
About this business
Location details
7327 Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Honest Service Writer" Took my 2019 Traverse in for an oil change and redeemed Gm Rewards for a $50 voucher for the service. Ben A. Was my service writer, but when my car was done, another service writer checked me out and didn’t know about the voucher and I forgot to check. When I got home, I realized the mistake, but before I could call, Ben called me to apologize and got me set up with a credit to my card. Sometimes stuff happens, but I really appreciate the follow up by Ben and his honesty in making things right
Business response:
Hi there, thank you for taking the time to write us a review. I'm happy to hear that our team completed the necessary repairs on your vehicle and arranged to have the $50 service voucher credited to your account. We appreciate your business and hope to work with you again. - Matt Ingson, Service Manager
"Great Experience " Marty was very helpful and very kind and courteous to both my wife and myself and went above and beyond to find me the vehicle that I wanted with all the options that I wanted. Marty was very helpful as far as showing me how the different things worked in the truck I bought. J.B.A. should make sure that they keep Marty as a employee and give him a raise in pay. Thank you Marty for getting me my Chevy Colorado. I Love it. Just as a side note everyone else at J.B.A. have been very kind courteous and they ha... read more
Business response:
Hi Kevin, thank you for taking the time to write us a review. I'm happy to hear that Marty and the rest of our J.B.A. team provided you with the level of customer service that we pride ourselves on. Your business is greatly appreciated and I hope that you enjoy your new Colorado for years to come. See you again! - Dan Buckler, General Manager
"Heather is a pleasure to work with." There were some issues with having the correct technician work on my car, but Heather kept me informed as to when the resource was available, and my car was serviced as soon as possible. For future service requests, I will only contact Heather.
Business response:
Hi there, thank you for sharing your review with us. I'm happy to hear that Heather kept you informed on the status of your vehicle while it was being serviced at our dealership. We appreciate your business and look forward to working with you again. - Matt Ingson, Service Manager
"Excellent Sales Experience" The purchase of a Chevrolet Colorado in July 2019 was my first experience with J.B.A. Chevrolet. From my call to their on-line support group through completion of the sale I found J.B.A. Associates to be a group of people who were all patient, helpful, and focused on customer satisfaction. My sales consultant – Manny Olubodun – met me when I walked into the dealership and was with me every step of the way, working closely with me to arrive at a deal I was comfortable with. I found Manny to be ver... read more
Business response:
Hi there, thank you for taking the time to write us a review. I'm happy to hear that Manny and the rest of our J.B.A. team provided you with the level of customer service that we pride ourselves on. I appreciate you choosing us for your Chevrolet truck purchase and I hope you enjoy your new Colorado for years to come. See you again! - Dan Buckler, General Manager
"Happy Customer " Marty Stump was absolutely wonderful .He was so positive and I drove off in a brand new Chevy tracks thank you Marty! I recommend this dealership.
Business response:
Great to hear, Shelly! We appreciate your recommendation of our dealership and of Marty. Enjoy your new Trax! - Dan Buckler, General Manager
"Oil change " Took my 2012 Camaro SS in for regular oil change and inspections and it went well got in and out quick, and I feel like they know what they’re doing it’s not some mom and pop shop.
Business response:
Thanks for sharing your 5-star rating with us! See you again. - Matt Ingson, Service Manager
"Excellent buying experience" Absolutely wonderful service from JBA. Manny and Pablo were awesome. I bought a 2019 Spark last week, came back in with my wife today and bought a 2019 Trax. Loving our cars so far, and the support we received just as much. Fantastic experience!
Business response:
Hi there, thank you for taking the time to write us a review. I'm thrilled to hear that Manny and Pablo provided you and your wife with great Chevrolet service. We appreciate you choosing J.B.A. for your Trax and Spark purchases this summer. Enjoy! - Dan Buckler, General Manager
"Sales" Best car buying experience. No one was pushy or salesy. They made sure I knew the differences between trim levels and were more than willing to do as many text drives as we needed. Sales manager helped us stay in our budget without extending the loan for too long.
Business response:
Hi there, thank you for taking the time to write us a review. I'm happy to hear that our sales team worked hard to find you a great vehicle for a great price. We appreciate you choosing J.B.A. and I hope that you enjoy your new vehicle for years to come. - Dan Buckler, General Manager
"Service is excellent " Brought truck to service center for computer diagnostic, truck gas mileage fell off. Was told I had severally rotted brake lines and fuel lines. Came back for parts and lines were on back order at factory. Both service writer and parts person provided me with excellent information to get problems resolved.
Frequently asked questions about JBA Chevrolet
How is JBA Chevrolet rated?
JBA Chevrolet has a 4.5 star rating with 8,351 reviews.
When is JBA Chevrolet open?
JBA Chevrolet is open now. It will close at 9:00 p.m.