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Findlay Cadillac Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
993 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
"I was up front with the salesperson that I was doing my..." I was up front with the salesperson that I was doing my homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified buyer. Furthermore, I also told the dealer that my last vehicle was purchased from a Findlay dealership and I was giving them first chance at the deal. A new Cadillac ATS was one of three cars I was considering and would they please take the time to go over some of ... read more
"Time after time I have complained about failure to..." Time after time I have complained about failure to receive responses to my telelphone calls timely. I have left messages regarding services needs and asked the service tech to call me regarding a time to bring in the car for routine services. The calls are not returned sometime for as much as 3-4 hours or maybe not even the next business day. The explanation is always, "I have been backed up all day." I can understand that but if quality service is realy of concern seem... read more
Business response:
I am deeply troubled by this experience. That is not how we want to treat our valued customers and there really is no excuse for you to not receive a phone call back in a timely manner. If there is anything I can do for you or if you have any other concerns that I can help address, don't hesitate to email me personally at ANorris@findlayauto.com. We will do our best to remedy this situation and work towards this to make sure it will never occur again.
Frequently asked questions about Findlay Cadillac Henderson
How is Findlay Cadillac Henderson rated?
Findlay Cadillac Henderson has a 4.4 star rating with 2,721 reviews.
When is Findlay Cadillac Henderson open?
Findlay Cadillac Henderson is open now. It will close at 9:00 p.m.