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Findlay Cadillac Henderson
- Car Dealers
- Henderson, NV
About this business
Findlay Cadillac, the number one dealer in the region for new Cadillac's. Come in meet our friendly sales and service people. Take a test drive in one of our all new XTS, CTS, CT6, XT4, XT5, XT6 and Escalade models. When you think Cadillac, think Findlay Cadillac. In the Valley Auto Mall.
Location details
993 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service writer Gary is friendly, attentive, and informative. He greets you with a smile and a handshake, and represents Cadillac well. That being said - I think $167 for an oil change and 2 wiper blades is ridiculous. No tire rotation, no car wash; nothing else. Their sales dept keeps asking me if I want to sell them my car, and 'trade up' to a 2022 model. Interesting, because they don't have any new cars on the lot to sell !!
Business response:
Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I would like to better understand how and where we are not meeting your expectations and how we can do better in the future. I welcome a chance to speak with you directly about this feedback. By chance are you available to review your experience? I sincerely appreciate your time. Sincerely, Bryan Austin Service Manager Findlay Cadillac Service 702.430.4351
Very friendly, on top of their game. Though the first guy was a little slow.
Great experience. No games, honest and open communication. Derek, my vehicle sales specialist, was great to work with. Fair deal, great communication, professional from start to finish. Easiest purchase and pick-up experience I have ever had at any dealership. I would highly recommend buying your Cadillac from Findlay.
Business response:
Thank you, Jason for the great review on Derek. We are pleased to hear he did a professional job from start to finish.
Mr. Epino, I wanted to take the time to let you know about Mark Kalmback. He literally saved me on Saturday, April 30th. I was visiting Las Vegas from Arizona and was returning to Arizona on Sunday. When I arrived in Las Vegas on Thursday my air conditioning wasn't performing correctly. The air on driver side was slightly cool but the on the passenger side it was blowing warm air. I called the Buick Dealer on Friday morning to try and get an appointment as soon as possible to see if I needed a recharge or possible (like befo... read more
Business response:
Regina, we are so pleased that we were able to help you out in your time of needing a/c. It would have been a long ride home without it for sure. If you ever need any assistance here in Las Vegas we will be here for you. Thank you for the great review.
Daniel B has been our service Rep since we purchased our XT5 in 2020. He is competent, credible, personable and understands/provides excellence in Customer Service. Thank you Daniel for your top notch personality, attitude and professionalism.
Business response:
Thank you for the kind words of Daniel. We will let him know that you received great service from him.
Excellent customer service. My car was ready when promised and the service expense is always at or below the quote. Have been a satisfied customer since 2012.
Business response:
Thank you for your continued loyalty since 2012. We are pleased to have served you for so many years and many more to come.
I purchased a preowned Cadillac SRX and always have great service at Findlay Cadillac when I need maintenance or service done on the vehicle. The staff is very friendly and helpful!!! I would recommend to everyone!!
Business response:
Thank you for the great review. We appreciate your business with us.
Excellent Service! Dan, our Service Advisor, was great!! Will definitely schedule our appointment with Dan next time!
Business response:
Excellent Service!
Nice people and very professional. I would highly recommend to anyone. Filler filler filler filler
Frequently asked questions about Findlay Cadillac Henderson
How is Findlay Cadillac Henderson rated?
Findlay Cadillac Henderson has a 4.9 star rating with 1,960 reviews.
When is Findlay Cadillac Henderson open?
Findlay Cadillac Henderson is closed now. It will open at 8:30 a.m.