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Electronic Merchant Systems
- Finance
- Rosemont, IL
About this business
Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more
Location details
9450 W Bryn Mawr Ave, Rosemont, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So our business has been with EMS for years now. Last year, for some reason there was an issue that we didn't realize until December. When we realized there was an issue we were about to change from EMS. By coincidence, we had an appointment, with the new Sales Manager from the Rosemont, Illinois office, Mohammad Salah. When he arrived for the appointment he came with Gary Lasalla, we explained to them that we were going to be changing our service from EMS and they asked why. We explained what had happened. While standing in... read more
Nick Minogue helped me set up a credit card processing terminal for my business Roberts Supplies and Equipment Inc. He went above and beyond to make sure I was all set up . He even helped me contact my previous merchant service provider to cancel my previous service with them. I’m looking forward to doing business with EMS in the following years to come.
Unfortunately I am locked into a lease with another processor, but one of the managers was incredibly helpful and understanding. He helped me to complete the PCI compliancy, and explained how I could lower my rates. I plan to switch to EMS next year.
I encountered some issues after I signed up but I was very impressed with the way it was all handled and resolved. I would especially like to mention good communication of sales person Mohammed and problem solving efforts of his manager Kris they both turned what might have been a bad experience into a good one.
Yesterday, I posted an unflattering review because I felt mistreated. However, today, a manager, Derek, called an corrected the issue. They will send me a case of printed paper. Derek was most cordial. He listened to my concern and was empathetic. I feel much better after having talked with him. My personal thanks to Derek. Posted by Dawood Burhani
Frequently asked questions about Electronic Merchant Systems
How is Electronic Merchant Systems rated?
Electronic Merchant Systems has a 5 star rating with 9 reviews.
When is Electronic Merchant Systems open?
Electronic Merchant Systems is closed now. It will open at 8:00 a.m.