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Electronic Merchant Systems
- Finance
- Cleveland, OH
About this business
Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more
Location details
250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
super helpful - been with them for years great customer service staff
Absolute Best Customer Service in the country. Just wish we could have gotten tier one rates from them.
From High Grade Automotive I just like to say I tip my hat to Derrick from client service manager for electronic merchant systems' Had a problem with the cancellation fee do to closing the business do to family health issues I just like to thank him and merchant services for understanding and I would definitely use there services again. Mike Louca from HIGH GRADE AUTOMOTIVE Derrick thanks again Regards Mike L
Business response:
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of. I'm so glad you're happy with your recent interaction with Derick in our customer care team.
After a few problems things got back to normal. The people I worked with were very knowledgeable and caring.
Business response:
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you're happy with your recent interaction with our customer care team.
Great customer service when we had an issue with reconciling our credit card batch. Highly recommend EMS!
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!
Customer service was very helpful. They answered all my questions, and gave me links to better track my deposits. Much appreciated.
Business response:
Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer service team a high five for all that they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
To anyone considering doing business with Electronic Merchant Systems, I highly recommend this company! As a result of the current climate of the world, we were dealing with financial hardship, and Mike in the Retention department was an absolute gem in assisting us and allaying all concerns, as we had to cancel our account, unfortunately. Mike is a consummate professional, and EMS is so fortunate to have him. Again, to Mike and the entire EMS team, I thank you so kindly, and I will never forget all of your help at this time... read more
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and bringing to our attention the exemplary level of service provided by Mike! We count ourselves lucky to have customers like you and look forward to servicing your account in the future!
Prompt, thorough installation help. Never made us feel dumb. Recommend.
Great service fast resolution excellent communication with the representative today
Business response:
Thank you for taking the time to let us know how we are doing. Our customer care team is available 24/7, so if you have any issues please don't hesitate to call. We are ever so grateful for your review!
Frequently asked questions about Electronic Merchant Systems
How is Electronic Merchant Systems rated?
Electronic Merchant Systems has a 4.9 star rating with 1,253 reviews.
When is Electronic Merchant Systems open?
Electronic Merchant Systems is closed now. It will open tomorrow at 9:00 a.m.