Electronic Merchant Systems

Name: Electronic Merchant Systems
Address: 250 W Huron Rd, Suite 400, Cleveland, OH, 44113, US
Telephone: (800) 615-1330
Price range: $$
Rating: 4.9

4.9

★★

1238 reviews

|Finance|Cleveland, OH 44113 United States

250 W Huron Rd, Suite 400, Cleveland, OH 44113 United States

(800) 615-1330

https://www.emscorporate.com/

Financial Services

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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We welcome thoughtful discussion and insights into how to start, run and grow a business. When comments become harmful and the discussion deteriorates we will remove the off

4.9

★★

1,238 reviews

5★1,117

4★103

3★18

2★0

1★0

Reviews(203)

Google Reviews(1035)

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David S on BBB

★★

2 years ago

Great customer service when we had an issue with reconciling our credit card batch. Highly recommend EMS!

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!

Jenni W on BBB

★★

2 years ago

Customer service was very helpful. They answered all my questions, and gave me links to better track my deposits. Much appreciated.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer service team a high five for all that they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.

paul n. review for Electronic Merchant Systems

paul n. on Abente

★★

2 years ago

EMS Creative, the web design side of EMS is a great opportunity for the small business start-up in search of professional looking web presence on a limited advertising budget. They also assist with basic search engine optimization (SEO) to help get you going. Check out EMS Creative if you can't make the DYI web programs work for you or can't afford the major digital agencies. Paul Negulescu Owner Sani-V Services

Tammy D on BBB

★★

2 years ago

To anyone considering doing business with Electronic Merchant Systems, I highly recommend this company! As a result of the current climate of the world, we were dealing with financial hardship, and Mike in the Retention department was an absolute gem in assisting us and allaying all concerns, as we had to cancel our account, unfortunately. Mike is a consummate professional, and EMS is so fortunate to have him. Again, to Mike and the entire EMS team, I thank you so kindly, and I will never forget all of your help at this time when we really needed it. Thank you!

Business Response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and bringing to our attention the exemplary level of service provided by Mike! We count ourselves lucky to have customers like you and look forward to servicing your account in the future!

Michael D on BBB

★★

2 years ago

Prompt, thorough installation help. Never made us feel dumb. Recommend.

Anthony C on BBB

★★

2 years ago

Great service fast resolution excellent communication with the representative today

Business Response:

Thank you for taking the time to let us know how we are doing. Our customer care team is available 24/7, so if you have any issues please don't hesitate to call. We are ever so grateful for your review!

CHERYL W on BBB

★★

2 years ago

REP GAVE ME GREAT CUSTOMER SERVICE. VERY HELPFUL WITH MY SETUP

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!

Inconceivable on BBB

★★

2 years ago

We are happy with the service and the response to issues. Good followup.

Business Response:

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Caleb R on BBB

★★

2 years ago

I'm happy with the service. I wish they were supported by more devices, but their fees are the lowest I have found.

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!