Electronic Merchant Systems

Name: Electronic Merchant Systems
Address: 250 W Huron Rd, Suite 400, Cleveland, OH, 44113, US
Telephone: (800) 615-1330
Price range: $$
Rating: 4.9

4.9

★★

1222 reviews

|Finance|Cleveland, OH 44113 United States

250 W Huron Rd, Suite 400, Cleveland, OH 44113 United States

(800) 615-1330

https://www.emscorporate.com/

Financial Services

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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We welcome thoughtful discussion and insights into how to start, run and grow a business. When comments become harmful and the discussion deteriorates we will remove the off

4.9

★★

1,222 reviews

5★1,101

4★103

3★18

2★0

1★0

Reviews(201)

Google Reviews(1021)

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CHARLA P on BBB

★★

a year ago

Always takes care of anything that would happen asap. Very happy with the service I get.

Business Response:

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you're happy with your recent interaction with our customer care team.

Lowcountry National Deer Association on BBB

★★

a year ago

Mike ******and his team at EMS have always been the absolute best in all aspects! The customer service is top notch, they are responsive, efficient, and pay great attention to detail. We can't say enough!

Ania P on BBB

★★

a year ago

Excellent, fast and accurate service any time we need it! Strongly recommend

Karen G on BBB

★★

a year ago

super helpful - been with them for years great customer service staff

William L on BBB

★★

a year ago

Absolute Best Customer Service in the country. Just wish we could have gotten tier one rates from them.

MICHAEL L on BBB

★★

a year ago

From High Grade Automotive I just like to say I tip my hat to Derrick from client service manager for electronic merchant systems' Had a problem with the cancellation fee do to closing the business do to family health issues I just like to thank him and merchant services for understanding and I would definitely use there services again. Mike Louca from HIGH GRADE AUTOMOTIVE Derrick thanks again Regards Mike L

Business Response:

First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of. I'm so glad you're happy with your recent interaction with Derick in our customer care team.

Joe S on BBB

★★

a year ago

After a few problems things got back to normal. The people I worked with were very knowledgeable and caring.

Business Response:

David S on BBB

★★

a year ago

Great customer service when we had an issue with reconciling our credit card batch. Highly recommend EMS!

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!

Jenni W on BBB

★★

a year ago

Customer service was very helpful. They answered all my questions, and gave me links to better track my deposits. Much appreciated.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer service team a high five for all that they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.