I have been with EMS for a number of years and have never had a problem with service. Reps are extremely courteous and have all been very helpful when needed. All calls have been returned when necessary and at the time stated. Have had opportunity to move to other platforms but feel that i could not receive the kind of support that I have had with EMS, hope to be with them for many more years.
Your representative was very informed and helpful. Explained everything we needed to know.
Fantastic customer service. Our Sales Rep, Ryder C*****, has gone above and beyond time and time again. Could not be happier with EMS, especially on the customer service side. Highly recommend!
Our sales guy was very nice and he explained everything easy so we could understand it
Called in with a technical problem caused by a power outage and your representative very quickly got me up and running. He was professional and personable - a great asset.
Business response:
Thank you! We know how hard our representatives work to make sure our merchants have the best experience possible, but we still love to hear about it. We sincerely thank you for your review!
EMS has been wonderful to partner with and is always there to respond timely to our needs. We’re thrilled to finally have a service partner that’s customer service is really good and helping us meet our needs! Would recommend them to anyone needing merchant servicing.
Business response:
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. We are here for you ... sincerely!
Used for a special event, our local rep. was extremely helpful in getting us set up.
Business response:
Thank you for taking the time out of your busy schedule to share your opinion with other community members! We really appreciate your business. Please let us know what we can do for you in the future.
Excellent service. Been with EMS for many years, very well run and attentive.
Business response:
Getting reviews like yours ranks among our favorite things! Thank you for your review. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
I have had a merchant account with Electronic Merchant Systems for 8 months now. I have to saw the experience has been wonderful. Always accurate and on time with payouts and all the other moving parts.
I recently called with an issue and Michael ******* helped me. He was incredible. Took time to explain every detail. Very patient and willing the go the extra mile to make sure I was happy.
Can't think EMS enough for their strong partnership that is helping my business to succeed.
I also have had a working Stripe account sinc... read more
Google reviews (1,078)