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Electronic Merchant Systems

4.9
  • Finance
  • Cleveland, OH

About this business

FinanceFinancial Services

Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more

Location details

250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,244 reviews
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Thomas S.'s profile image
Thomas S. 
5 years ago

Courteous and helpful 

Business response:

Thank you for your kind words and for giving the team a high five for what they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you. 

A1Mattress's profile image
A1Mattress 
5 years ago

print out not make sense. Gentleman explained. All solved. 

Business response:

We are thankful for your time and your willingness to write a review to let us know how we are doing. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you. 

psimon75's profile image
psimon75 
5 years ago

Equipment shipped and arrived very quickly. Setup was fast and easy and customer service assisted as needed. 

Business response:

Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients. 

Lalinsky's profile image
Lalinsky 
5 years ago

Very helpful. 

Business response:

Thank you for taking the time out of your busy schedule to share your opinion with other community members. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. 

Cynthia H.'s profile image
Cynthia H. 
5 years ago

While we are just in the beginning stages of creating a business relationship with this company, I can say without a doubt that so far, I am thoroughly impressed. So far, they have offered so much more that will be a great asset to our organization as a whole. Their product seems to be far worth its weight in gold, per se, and will enable as well as our staff to quick and efficient. 

Business response:

Thank you for your kind words and for giving the team a high five for what they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you. 

Kotraba's profile image
Kotraba 
5 years ago

Very helpful. Able to show me how to fix my PW problem in an easy to understand manner 

Business response:

Thank you for taking the time out of your busy schedule to share your opinion with other community members. We greatly appreciate your review! 

Darius B.'s profile image
Darius B. 
6 years ago

Fair rates and good customer service. I have been with EMS for 3 yrs. I love that I can call and reach a real person, that I get paper statements for each month. 

Business response:

We are honored to have the opportunity to handle your business’ payment processing needs. We will do whatever it takes to once again deliver an experience worth bragging about. Thank you! 

Mark M's profile image
Mark M 
6 years ago

The EMS customer help desk has always been great. Our group assists parents by helping their children with behavioral issues in school ... change their outlook on life and improve their grades. We occasionally get a chargeback due to a confused client and EMS pleasantly walks me through the process of remedying the situation. Highly recommend! 

Business response:

Thank you for taking time to share your opinion with others. We really look forward to serving you for many years to come. 

DANA B.'s profile image
DANA B. 
9 years ago

I have been processing with EMS since 2004 and they have always taken care of all of my issues and concerns regarding my account. I have been contacted by several other credit card processors over the years and they always promise to save me money and beat my current processor. I always check the reviews for each company that contacts me on the BBB to see what other customers have to say about their services and any issues they may have, good or bad. I always seem to find that the complaints far outweigh any of my thoughts o... read more

Frequently asked questions about Electronic Merchant Systems

How is Electronic Merchant Systems rated?

Electronic Merchant Systems has a 4.9 star rating with 1,244 reviews. 

When is Electronic Merchant Systems open?

Electronic Merchant Systems is closed now. It will open on Monday at 9:00 a.m.