Electronic Merchant Systems

Name: Electronic Merchant Systems
Address: 250 W Huron Rd, Suite 400, Cleveland, OH, 44113, US
Telephone: (800) 615-1330
Price range: $$
Rating: 4.9

4.9

★★

1222 reviews

|Finance|Cleveland, OH 44113 United States

250 W Huron Rd, Suite 400, Cleveland, OH 44113 United States

(800) 615-1330

https://www.emscorporate.com/

Financial Services

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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We welcome thoughtful discussion and insights into how to start, run and grow a business. When comments become harmful and the discussion deteriorates we will remove the off

4.9

★★

1,222 reviews

5★1,101

4★103

3★18

2★0

1★0

Reviews(201)

Google Reviews(1021)

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Sarah L on BBB

★★

3 months ago

Fast, effective and hassle free. I am a new customer and so far so good. I hope they will continue to provide excellent services as I expected.

Anthony C on BBB

★★

3 months ago

I have been with EMS for a number of years and have never had a problem with service. Reps are extremely courteous and have all been very helpful when needed. All calls have been returned when necessary and at the time stated. Have had opportunity to move to other platforms but feel that i could not receive the kind of support that I have had with EMS, hope to be with them for many more years.

Steve M on BBB

★★

3 months ago

Your representative was very informed and helpful. Explained everything we needed to know.

FRED M on BBB

★★

3 months ago

Fantastic customer service. Our Sales Rep, Ryder C*****, has gone above and beyond time and time again. Could not be happier with EMS, especially on the customer service side. Highly recommend!

Lisa L on BBB

★★

3 months ago

Our sales guy was very nice and he explained everything easy so we could understand it

Kathy E. on BBB

★★

3 months ago

Called in with a technical problem caused by a power outage and your representative very quickly got me up and running. He was professional and personable - a great asset.

Business Response:

Thank you! We know how hard our representatives work to make sure our merchants have the best experience possible, but we still love to hear about it. We sincerely thank you for your review!

Dave M on BBB

★★

4 months ago

EMS has been wonderful to partner with and is always there to respond timely to our needs. We’re thrilled to finally have a service partner that’s customer service is really good and helping us meet our needs! Would recommend them to anyone needing merchant servicing.

Business Response:

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. We are here for you ... sincerely!

Karen J on BBB

★★

5 months ago

Used for a special event, our local rep. was extremely helpful in getting us set up.

Business Response:

Thank you for taking the time out of your busy schedule to share your opinion with other community members! We really appreciate your business. Please let us know what we can do for you in the future.

Tom S on BBB

★★

5 months ago

Excellent service. Been with EMS for many years, very well run and attentive.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your review. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.