Electronic Merchant Systems

Name: Electronic Merchant Systems
Address: 250 W Huron Rd, Suite 400, Cleveland, OH, 44113, US
Telephone: (800) 615-1330
Price range: $$
Rating: 4.9

4.9

★★

1238 reviews

|Finance|Cleveland, OH 44113 United States

250 W Huron Rd, Suite 400, Cleveland, OH 44113 United States

(800) 615-1330

https://www.emscorporate.com/

Financial Services

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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We welcome thoughtful discussion and insights into how to start, run and grow a business. When comments become harmful and the discussion deteriorates we will remove the off

4.9

★★

1,238 reviews

5★1,117

4★103

3★18

2★0

1★0

Reviews(203)

Google Reviews(1035)

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Tony R. on BBB

★★

3 years ago

EMS+ went above and beyond to assist me setting up a terminal that ran smoothly for my ability tp accept payments. They were calling ME to get it done. Their staff is friendly, knowledgable, and best if of all HELPFUL.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving the team a high five for all that they do. It is truly nice to know that our efforts are paying off.

Albert on BBB

★★

3 years ago

You offer a reasonable cost for your service and it is greatly appreciated. Also Harry M***** is great to work with.

Steve on BBB

★★

3 years ago

Had an issue with our credit card equipment not working and the EMS service rep was able to quickly help me find and resolve the problem. Thanks!

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!

Anthony S. on BBB

★★

3 years ago

I had trouble logging in and the representative was able to help me out quickly.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer service team a high five for their level of service.

HEALEY on BBB

★★

3 years ago

Back on line within to working days Excellent Support Keep up the great job Thanks

Business Response:

Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients.

saints Peter & Paul Cathedral on BBB

★★

3 years ago

Response was accurate and precise

Business Response:

Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!

Baker P. on BBB

★★

3 years ago

Andrei, my rep, was very accommodating by coming on site to a function we had in downtown Rochester, NY. We setup my new electronic device to take payments that day for our merchandise.

Business Response:

Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. Also, many thanks for pointing out Andrei's exemplary level of service.

David S. on BBB

★★

3 years ago

We have been using EMS as a credit card processor for a number of years now. Their rates are good, they are keeping up with new technology, and their customer service is excellent: call their 800 number, respond to one menu prompt, and you are connected with a real person, and a real person who cares. I highly recommend them.

Business Response:

Thank you for taking the time to let us know how we are doing. We are ever so grateful for your review!

Tillison on BBB

★★

3 years ago

Very helpful and took their time with me

Business Response:

Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients.