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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more
250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Available and quick to help the few times I've ever had need to contact them (usually my fault!)
Business response:
Hi ****** Our philosophy is that it is never one of our customer's fault. Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients.
Always there to assist when we need it. Great service.
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and we are always here for you if you need our assistance! We sincerely thank you for your review!
Thorough and professional help retrieving my ability to sign on. Excellent help.
Business response:
Getting feedback like yours ranks among our favorite things! We are ever so grateful for your review!
Always available and never a problem with this processing company for my small business.
Business response:
Thank you for taking the time to let us know how we are doing. We are ever so grateful for your review!
Customer service was good as expected, I had an issue and was resolved in no time.
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and we are always here for you if you need our assistance! We sincerely thank you for your review!
EMS new system was easy to use and the staff over the phone were very nice
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!
I am completely satisfied with all the business transactions and customer service.
Business response:
Getting feedback like yours ranks among our favorite things! We are ever so grateful for your review ... thank you.
They followed up to make sure I received my equipment. Thank you!
Business response:
We really appreciate that you left us a review … thank you!
the fact that they don't care about making their app WORKING on the Android platform is the reason why Im giving 3 star the fact that to either change your bank account or your number you have to fax a void check and fill out a form in 2019 deserve 3 star .. other than that it's okay for now .. 3 star is right
Business response:
Thank you for providing honest feedback. Knowing where we may be missing the mark helps us tackle our weaknesses as we strive to be better every single day. We are looking into the Android issue and will be calling you this morning to better understand your issue. Also, apologies for your frustration concerning our policy for changing your bank depository. Our customers are a target of fraudsters since we assist them in turning credit cards into cash. This policy is in place because of the bad guys out there trying to perpe... read more
Electronic Merchant Systems has a 4.9 star rating with 1,248 reviews.
Electronic Merchant Systems is closed now. It will open on Monday at 9:00 a.m.