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Electronic Merchant Systems
- Finance
- Cleveland, OH
About this business
Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more
Location details
250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service. I was very pleased with technical support. Wonderful experience.
Business response:
Thank you for your kind words and for giving the team a high five for what they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
Thank you for the help over the phone, we figured out what we needed to do the service worked just fine.
Business response:
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Every time I call when there is a problem, customer service is always nice and helpful.
Business response:
We really appreciate that you left us a review … thank you! If there is something we "missed" on that could have made our interactions better please let me know ... ************************** Sincerely
Always very helpful, quick responses and easy application! 5 stars here
Business response:
Thank you for taking the time to let us know how we are doing. We are ever so grateful for your review!
I have been using EMS for years now. Love their service and lowest fees on the market. I recently had a problem and Drew helped me repair the problem within minutes of answering the call. I read the poor reviews and can't help but laugh because people don't follow instructions or rules regarding setting up the account. EMS does everything right! I have referred a few others who are happy with them also compared to other processors. Keep up the good work!
Business response:
Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients.
great advice over the phone on my problem helped me solve it in minutes then received two (2) follow up calls
Business response:
Thank you for taking the time to let us know how we are doing. We are ever so grateful for your review!
Kara ****** is the best! She helped me with a great website and she was always professional, proficient, efficient and very friendly. I loved working with her. I would be happy to refer anyone to her!
Business response:
Thank you for your kind words and for giving Kara a high five for the level of service she provided with your website. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
My new machine wasn’t taking debits. After 3 calls found someone who knew what they were doing. Frustrating but it works now.If customer service isn’t sure they should ask. We lucked out finding the right person.
Business response:
Thank you for providing honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. We greatly appreciate that you left us a review.
SIMPLE TO SET UP AND EASY TO NAVIGATE. GREAT CUSTOMER SERVICE AS WELL.
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and we are always here for you if you need our assistance! We sincerely thank you for your review!
Frequently asked questions about Electronic Merchant Systems
How is Electronic Merchant Systems rated?
Electronic Merchant Systems has a 4.9 star rating with 1,253 reviews.
When is Electronic Merchant Systems open?
Electronic Merchant Systems is closed now. It will open tomorrow at 9:00 a.m.