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Electronic Merchant Systems
- Finance
- Cleveland, OH
About this business
Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more
Location details
250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a long-time customer of EMS and while I don't often have to interact with them because the service just works, when I do I am impressed with how responsive and personal they are--i always feel like I am working with people who care and are not just customer service agents. i recommend them and appreciate the combination of low fees and solid service.
Business response:
Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer care team a high five for all that they do. It is truly nice to know that our efforts are paying off. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
I've been using EMS Plus for my credit card transcations for years. I love their reponsive customer service, great merchant rate and the easy to use app.
Business response:
Thank you for taking the time out of your busy schedule to share your opinion with other community members! We are so grateful for your review!
As always, courteous and intelligent service. They are available and very professional as well as cost-effective.
Business response:
Thank you for your kind words and for giving the team a high five for what they do. We want to earn your business each and every time and to this end we are constantly looking for better ways to serve you.
Very cautious with making changes which is great when dealing with merchant processing.
Business response:
Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!
The customer support team was very informative and helpful. I had a follow-up call which was quickly solved
Business response:
Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for giving our customer service team a high five for all that they do.
Had a small problem, easy to contact, resolved. THANKS very happy
Business response:
Thank you for the great review! We’re so happy you had a positive experience with our customer care team.
Took forever to get to a real person. That part is not fun. But when I finally got a real person, the problem was solved. And that’s what counts. Thank you
Business response:
Thank you for providing honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. We really appreciate that you left us a review … thank you!
hello! Yesterday I made a call to get help reinstalling my credit card machine and the gentlemen ho helped me was so kind, patient and efficient. And my problem was resolved and also every time I call I am satisfied with the help I get.
Business response:
Thanks for taking the time to write this great review! This made our day here at Electronic Merchant Systems. We take great pride in providing superior customer service to our clients.
Great service!! I'm glad that we changed to EMS!!
Business response:
Thank you for taking the time out of your busy schedule to share your opinion with other community members! We are so grateful for your review!
Frequently asked questions about Electronic Merchant Systems
How is Electronic Merchant Systems rated?
Electronic Merchant Systems has a 4.9 star rating with 1,253 reviews.
When is Electronic Merchant Systems open?
Electronic Merchant Systems is closed now. It will open tomorrow at 9:00 a.m.