Electronic Merchant Systems

Name: Electronic Merchant Systems
Address: 250 W Huron Rd, Suite 400, Cleveland, OH, 44113, US
Telephone: (800) 615-1330
Price range: $$
Rating: 4.9

4.9

★★

1275 reviews

|Finance|Cleveland, OH 44113 United States

250 W Huron Rd, Suite 400, Cleveland, OH 44113 United States

(800) 615-1330

https://www.emscorporate.com/

Financial Services

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Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We welcome thoughtful discussion and insights into how to start, run and grow a business. When comments become harmful and the discussion deteriorates we will remove the off

4.9

★★

1,275 reviews

5★1,151

4★106

3★18

2★0

1★0

Reviews(208)

Google Reviews(1067)

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Donald B on BBB

★★

10 days ago

I hadn’t used my account for some time because of personal reasons called ems + and my account was quickly restored and I’m Grateful..Ty ??

Business Response:

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. Thank you for your review.

Carol C on BBB

★★

12 days ago

Mrs. Marion U****** is the best, she is super friendly and very helpful. She doesn't pass me on to someone else, she works to resolve any issues that I might have. She is always very quick to respond to my calls or emails.

Tamara B on BBB

★★

a month ago

Everyone has been very professional and helpful. Answer all questions and training is awesome

Julie B on BBB

★★

2 months ago

Sammy was so amazing! He really went above and beyond to help resolve my issue. He was extremely professional, kind, and patient.... a wonderful example of excellent customer service. Give this man a raise!!!

Business Response:

Thank you for the great review and for giving Sammy a high five for the level of service he provided. We count ourselves lucky to have customers like you and look forward to servicing your account in the future!

jennifer@jobmgmt.com on Abente

★★

3 months ago

Julia was amazing! She hung in with me with every little detail. Because of her I am able to find details I had no idea were even available. She made my day. :) Thank you so much Julia!

Patty R on BBB

★★

7 months ago

Jennifer was very helpful and resolved the issue efficiently. She was very pleasant, and her customer service skills were perfect.

Business Response:

Getting reviews like yours ranks among our favorite things! Thank you for your kind words and for letting us know about Jennifer's exemplary level of service.

Elizabeth S on BBB

★★

8 months ago

Have had them for the last four years. I’ve had no problems yet. They always resolve a problem if you have one or need something & customer service has always been friendly….

Chelsy H. on BBB

★★

8 months ago

Great customer service! We missed a document that needed signed and they sent it right away! Thank you

Business Response:

Thank you for the great review! We’re so happy you had a positive experience with our customer care team.

Andrew P on BBB

★★

8 months ago

William, Anson and the Creative Department at EMS consistently provide outstanding results. We could not be more pleased. We have been customers for eight years and EMS has solutions that support our dynamic growth. Looking forward to the future! Thank you.

Business Response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and bringing to our attention the exemplary level of service provided by William & Anson! We count ourselves lucky to have customers like you and look forward to servicing your account in the future!