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Electronic Merchant Systems

  • Finance
  • Cleveland, OH
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About this business

FinanceFinancial Services

Providing support for small business. http://plusbyems.com/ GENERAL INFORMATION For more on Electronic Merchant Systems, visit our corporate site at http://www.emscorporate.com/ To find out more about our industry-leading mobile solution, go to http://plusbyems.com/ Comment Moderation Policy: Electronic Merchant Systems facilitates conversations for our customers and community about our products and our customers over social media. Our goal is to provide substantive commentary and important information for our customers. We ... read more

Location details

250 W Huron Rd, Suite 400, Cleveland, OH, 44113, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.91,299 reviews
wesley c's profile image
wesley c 
3 months ago

I had an issue with with the service and they had takin care of it. 

Business response:

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Thank you 

Regina W's profile image
Regina W 
4 months ago

I had a failed batch & was helped immediately. Very happy! 

Business response:

We appreciate your kind words! We're so glad to hear that our team was able to provide you with an exceptional experience. Thank you for your support. 

David F's profile image
David F 
4 months ago

Of all the credit card companies I have done business with, I can safely say EMS is the best so far! Their service is excellent. They help with your business in every way necessary to handle today's credit and debit card customers. 

Business response:

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. 

Robin V's profile image
Robin V 
4 months ago

I give the EMS support team and equipment 5 stars. Miriam and the entire support team is quickly responsive when needed, and they communicate with such patience and encouragement...they are well trained at defusing stressful situations and finding solutions quickly to help their clients get back to successful business operations. I am a new business owner and my first time working with a POS system; EMS was recommended to me buy another business owner, and I am very pleased with this company. I am using their mobile POS equi... read more

Business response:

Thank you for the great review and for giving Miriam and our support team a high five for the level of service they provided. We count ourselves lucky to have customers like you and look forward to servicing your account in the future! 

Laurene F's profile image
Laurene F 
4 months ago

I must say, my experience has been great with Electronic Merchant Systems. I have nothing but positive to say. THANK YOU! 

Business response:

Getting reviews like yours ranks among our favorite things! We are ever so grateful for your review! 

Ray B's profile image
Ray B 
4 months ago

I would highly recommend EMS to all of my clients and business owners. My rep, Ryder Crouch, is just plain amazing. I have called him on his personal cell for day to day issues and emergency issues. He even answered my call on a Friday night at 11:30 and was able to resolve my issue. He handles all of my credit card processing issues. I have always had a positive experience with Ryder and the customer service team. 

Business response:

We are humbled by your kind words and are pleased to hear that Ryder is able to provide you with the service and experience you deserve. Thank you for your review. 

Rose M's profile image
Rose M 
5 months ago

Excellent customer service. They helped me get through the PCI with no issues. 

John S's profile image
John S 
5 months ago

Both ems+ and swipe simple have excellent customer support. And, the swipe simple is "simple" to use and seems to work well. I highly recommend! 

Marie K's profile image
Marie K 
5 months ago

Brian was Great setting everything up for us and made sure we were happy with the downloads. Richard helped me set up the account online and made sure I was able to get on line and answered all my questions. 

Business response:

We appreciate you taking the time to let us know about your experience - and bringing to our attention the exemplary level of service provided by Brian & Richard! If there’s anything else we can help you with, please let us know. Thank you for your review. 

Frequently asked questions about Electronic Merchant Systems

How is Electronic Merchant Systems rated?

Electronic Merchant Systems has a 4.9 star rating with 1,299 reviews. 

When is Electronic Merchant Systems open?

Electronic Merchant Systems is closed now. It will open on Monday at 9:00 a.m.