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Concord Pools & Spas
- Pool & Hot Tub Service
- Latham, NY
About this business
Location details
156 Sparrowbush Road, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 a.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
We had an inground pool installed last year. From sales, to construction to learning how to care for the pool, the service has been outstanding. I've found the staff to be helpful and very responsive to our needs. It takes a little while to get comfortable with all the pool components and to understand and remember what's require to maintain a nice pool all summer. I've had a few times when I thought something was wrong. I called the team and they either came over right away or they walked me through what to look for and... read more
We worked with Jared to purchase our new Marquis spa and the entire process was seamless and a pleasure. He made the process of selection fun and easy with some helpful suggestions. He also came out and set up and gave us a thorough orientation on the operation of our spa. We couldn't be happier. Go see Jared at Concord for any interest in getting a hot tub or spa.
I purchased my Master Spa just over 5 years ago. There were some maintenance issues early on that were not handled very well. I believe the business has been sold and has a whole new cast attending such. I had a service call this week which involved Eric coming to my house twice. However Jared and Eric both resolved my issues in a timely and very professional way. Both of them were extremely polite and competent. Hats off to a great team and I can honestly say they are worth every bit of five stars
I recent had Concord install new plumbing in my ungrounded pool. The crew was very polite and knowledgeable. The work was done in a short period of time and the section that was dug up was returned to almost the condition as before they dug it all up. I am very happy with the work that they performed. Very nice crew.
Be careful doing business with this company! We spent thousands of dollars replacing a pool pump, getting a salt water generator, and replacing our pool liner. The sales team said the liner should last 20+ years (the last one lasted 30) and pushed us to hurry up and purchase in order to get it installed the next year. Last year, after just 1.5 seasons the liner popped out and was all messed up. I called Concord Pools for help and it took me calling multiple times per day for over a week to get any help. Their communicat... read more
Frequently asked questions about Concord Pools & Spas
How is Concord Pools & Spas rated?
Concord Pools & Spas has a 4 star rating with 156 reviews.
When is Concord Pools & Spas open?
Concord Pools & Spas is closed now. It will open tomorrow at 10:00 a.m.