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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"This dealership was awesome, got to test drive multiple..." This dealership was awesome, got to test drive multiple vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was helping us and he was really great! He didn’t mess around and we really put him through it trying to get a lower price! At the end of the day we got a great deal and we would recommend this VW dealership and Chuck to help you!
Business response:
Thank you, Gabby, for taking the time to share your thoughts on working with our team. We're glad to hear that Chuck and our sales team delivered such a great experience! Congratulations on your new Jetta! Kate
"Will never go anywhere else. These guys know what they’re..." Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Volkswagen! Kate
"Arlen is always easy to work with and honest about what..." Arlen is always easy to work with and honest about what we need to do to keep our Jetta in good shape! Thank you so much!
Business response:
Thank you, Rose, for taking the time to share your thoughts on working with Arlen and our team. We're glad to hear we delivered such a great experience! Kate
"As usual, the service at Capistrano Volkswagen is the..." As usual, the service at Capistrano Volkswagen is the best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation than that.
Business response:
Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share your fabulous feedback with us. Thank you for choosing Capistrano Volkswagen and helping to share the word about us. We’re here for you anytime! Kate
"Arlen was very friendly. They ordered the part I needed...." Arlen was very friendly. They ordered the part I needed. It arrived promptly scheduled me to come back and they resolved the issue I was having with my apple car play
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate
"Service has always been very good in addition to customer..." Service has always been very good in addition to customer service and Fred. Pricing tends to be on the upper end with not enough specials that are more relevant to the normal service performed and required.
Business response:
Thanks for sharing your thoughts about your experience with Fred here at Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate
"This was my first service at Capistrano VW and it was a..." This was my first service at Capistrano VW and it was a smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊
Business response:
Thank you, Jules, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kate
"Steve was awesome! He went above and beyond to get me..." Steve was awesome! He went above and beyond to get me exactly what I was looking for and at the best price possible. Paul was also extremely helpful! Both were very kind, non-pressuring and very informative. I am so stoked on my 2021 Atlas for me and my growing family!
Business response:
Thank you, Melissa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve, Paul, and our sales team, and we look forward to working with you again. We hope that you enjoy your new Atlas! Kate
"Mike Stieber was absolutely a pleasure to work with and..." Mike Stieber was absolutely a pleasure to work with and we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshidi was also a complete joy to work with! He made the finance process so easy.
Business response:
Rick, Thank you so much for your excellent service review! We are so glad that AJ, Brad, and our team had the opportunity to work with you and on your son's Tiguan, and we are thrilled that you found your service experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,477 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.