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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Steven and Nock made this a great experience for us! They..." Steven and Nock made this a great experience for us! They were both helpful, friendly, low key and professional. I would recommend them to friends
Business response:
Thank you so much for your kind words for Steven and Nick. We appreciate you taking the time to leave us this wonderful feedback! Kate
"Arlen made everything easy, with straightforward updates...." Arlen made everything easy, with straightforward updates. Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner!
Business response:
Scott, We are very happy to have provided you with such a positive service experience! Arlen and our service team appreciate your feedback, We sincerely value your business and look forward to your next visit. Kate
"Nick has a great power of customer service he did makes..." Nick has a great power of customer service he did makes me happy as much as he can i have great moment with Nick at capovw
Business response:
James, Thank you so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if Nick or our team can be of any more assistance! Kate
"Brad was very helpful and friendly. He address all the..." Brad was very helpful and friendly. He address all the issues I had with my car and went over all the work that was done.
Business response:
Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback! Kate
"Service department is efficient and helpful. I love the..." Service department is efficient and helpful. I love the video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn't be happier.
Business response:
Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate
"Always such a pleasant experience coming back to this..." Always such a pleasant experience coming back to this dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in the service department are always so friendly and accommodating. Thanks guys!
Business response:
It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Volkswagen! Kate
"I was able to have a prompt, convenient appt. Explanation..." I was able to have a prompt, convenient appt. Explanation of need repairs Clean car I was offered coffee and asked if I needed transportation home
Business response:
Thank you for taking the time to leave us this fabulous review! We appreciate your business, and our team looks forward to serving you again soon! Kate
"Mike was incredible. What a nice guy!!! He made it happen..." Mike was incredible. What a nice guy!!! He made it happen for us, got us exactly what we wanted. Paul seemed like he had better things to do.
Business response:
It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. If you'd like to provide more information about your experience with Paul, please feel free to reach out directly at customerservice@capovwmazda.com. Thank you again for choosing Capistrano Volkswagen! Congratulations on your new purchase. Kate
"Brad did an amazing job to handle my service issues. He..." Brad did an amazing job to handle my service issues. He followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brad and our team, and we look forward to working with you again. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.