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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Everyone there are helpful, knowledgeable and care about..." Everyone there are helpful, knowledgeable and care about their customers. Would recommend CapoVW to everyone! I have bought many cars here and have always had great Service!
Business response:
Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"jeff in service is great. very fast turn around. am very..." jeff in service is great. very fast turn around. am very happy. BTW I drove from H.B. for this dealership for service no other dealers compares
Business response:
Congratulations on your new vehicle! We are so glad that Jeff had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate
"Always very friendly and helpful service plus they..." Always very friendly and helpful service plus they usually get me in when I need to get in for whatever needs to be done. The prices are usually decent and most the time they give me some sort of discount but more discounts are always appreciated for service!
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate
"Absolutely the Best Guest Care, Ever! Scheduled a Bright..." Absolutely the Best Guest Care, Ever! Scheduled a Bright & Early appointment, nevertheless welcomed with Smiles and an eager to help demeanor. The Guest Services here go Above & Beyond normal protocol. Not having any Car-expertise under My belt, I always have questions (Many, annoying questions), however, I never feel anything but sincere answers from them. BRAD, YOU are awesome. Thank you very much! Be back soon to buy some new tires♡
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Arlen Mack is so helpful! And he explained everything as..." Arlen Mack is so helpful! And he explained everything as it was an expensive fix for door locks not working. Thank you for the appointment and having it fixed timely!
Business response:
Thank you for your very kind review, Yvonne! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate
"Jeff was my service person at Capi VW. Everything was..." Jeff was my service person at Capi VW. Everything was pretty smooth from start to finish. I called the day before to get a quote over the phone and then I came in the very next day and service was prompt. I didn't even have to leave my car overnight. A++++
Business response:
Thank you so much, Brendt, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
"We purchased our Passat from Capistrano Volkswagen and..." We purchased our Passat from Capistrano Volkswagen and have taken it to them for service. They do a great job, are very accommodating and even during this crazy 'COVID" time are courteous and professional.
Business response:
Thank you, Tina, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"It was a stress free process and I am loving the car,..." It was a stress free process and I am loving the car, what more can I say! Buddy wasn't pushy which I appreciated but his knowledge was superb.
Business response:
Thank you so much, Eileen, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"This is absolutely the best dealership in the west..." This is absolutely the best dealership in the west everything gets done right the first time and everybody’s smiling and happy so this is the only place I will take my car to and I’ll refer all my friends to this place
Business response:
John, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.