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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Chuck was great to work with. He was friendly,..." Chuck was great to work with. He was friendly, informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts.
Business response:
Anthony, thank you for taking the time to share your thoughts on working with Nick and Chuck. We're glad to hear they delivered such a great experience! Kate
"They took great care of me they reminded me of my..." They took great care of me they reminded me of my appointment and confirmed it with me they were super helpful they even washed my car
Business response:
Thank you for sharing your review, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Thank you for the great service.. Brought car in for its..." Thank you for the great service.. Brought car in for its 10,000 mile service.. It work perfect .. It was done on the time they promise plus washed ready to go.. Love my car and the service too. thanks..
Business response:
Hello Ingrid, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"Your salesman Steven was amazing . He worked hard to help..." Your salesman Steven was amazing . He worked hard to help me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her to pick out her car with his help because he passed away 😥.. It was very hard for me too but Steven helped me to stay calm .. thanks again Christine Sawtell
Business response:
Chrissy, Thanks for your feedback on your recent visit to Capistrano Volkswagen. I'm glad to hear that Steven was able to assist you with choosing the perfect vehicle for your granddaughter. We are so sorry for your loss. We hope she will continue to enjoy her new vehicle! Kate
"Very pleased by my first experience at Capistrano VW...." Very pleased by my first experience at Capistrano VW. Professional, polite efficient. I was so impressed when they diagnosed my mechanical issues - i got an video by email and cell phone text. Showed me clearly what was wrong. I will continue to do business with Capistrano Volswagen
Business response:
Hello David, It's great to hear that we were able to positive service experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate
"Corrected the problem professionally and much quicker..." Corrected the problem professionally and much quicker than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all.
Business response:
Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Norm, Arlen, and our team delivered such a great experience! Kate
"Great service. Love the transparency and no hidden..." Great service. Love the transparency and no hidden charges. Thankful for the Lyft service. I like the video of my car being inspected. Perhaps offer deep cleaning inside the car and coffee
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have exceptional service experience. We will share your comments with Fred and our team, we look forward to working with you again. Kate
"It was a great experience. I came in wanting one car and..." It was a great experience. I came in wanting one car and left with my dream car. Everyone was very friendly and I didn’t feel pressured. The car I purchased was a bit out of budget and I didn’t quite get what I wanted for my trade in but I really fell in love with the car I saw.
Business response:
Nikki, Thank you so much for your wonderful review! We are thrilled that Michael and Steve had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate
"Thanks for fixing the nail in my tire and getting me..." Thanks for fixing the nail in my tire and getting me patched up and back on the road. Always nice to say hi to this team.
Business response:
We appreciate your business and our team looks forward to serving you again soon! Thank you for visiting Capistrano Volkswagen! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.